Lead Generation with 3+ years in Customer Relationship Management & Lead Generation.
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Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Results-driven Customer Relationship Management and Digital Marketing professional with 4+ years of experience in lead generation, customer relationship management, client retention, CRM optimization, and campaign execution. Skilled in customer engagement, issue resolution, CRM tools, reporting, and customer success initiatives.
Calcutta University
Bachelor of Arts
August 1, 2020 – June 30, 2020
WBCHSE
Higher Secondary
June 1, 2016 – May 31, 2016
WBBSE
Madhyamik
June 1, 2014 – May 31, 2014
Aachi Masala India Pvt Ltd
Lead Generation & Sales Coordinator (Internship)
May 1, 2025 – December 1, 2025
India
Maruti Suzuki Arena
Customer Relationship Manager
February 1, 2024 – January 1, 2025
India
Just Dial Ltd.
Telemarketing & Lead Generation Executive
May 1, 2023 – November 1, 2023
India
Vibrant Info Com Pvt. Ltd. (Linc Pens)
Customer Relationship & Lead Generation Executive
May 1, 2022 – May 1, 2023
India
Cultural Fit Analysis
The candidate's experience across different industries (FMCG, automotive, B2B services) and roles (CRM, Lead Generation, Sales Coordination) indicates a versatile professional. The focus on quantifiable results in their descriptions (e.g., 'increased customer retention by 15%', 'drove 15% YoY regional sales growth') suggests a results-oriented mindset. The breadth of CRM tools and digital marketing skills aligns well with modern sales and marketing environments, indicating a potential good cultural fit for dynamic, growth-focused teams.
Soft Skills & Operational Fit
The candidate's resume highlights strong soft skills such as customer engagement, issue resolution, and proactive follow-ups, which are crucial for a Lead Generation role. Their experience in improving response times and reducing escalation handling time indicates good operational efficiency and problem-solving abilities. The diverse industry experience (pens, automotive, food products) suggests adaptability.