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4 YOE || IC2 at ServiceNow || Full-Stack Java/JS || Ex-TCS
Skilled Software Engineer with 4+ years of experience in full-stack development and ServiceNow platform engineering. Currently contributing to the SPM Engineering team at ServiceNow, helping build the Enterprise Agile Planning (EAP) tool—a robust alternative to Jira—and driving platform integration and real-time data synchronization improvements. Hands-on experience with: ServiceNow Tools: UI Builder, Visual Builder, Client Scripts, Script Includes, Webhooks, JavaScript Other Technologies: Jira, REST APIs, Angular, Java Core & Advanced), Spring Boot, Microservices Previously at TCS, delivered automation solutions in healthcare systems, leading to a projected $5M revenue increase and daily time savings of 2–3 hours for end users. Known for collaboration, problem-solving, and delivering high-impact solutions across teams.
Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT
Bachelor of Technology - BTech, Electrical, Electronic and Communications Engineering Technology/Technician
January 1, 2017 – January 1, 2021
ServiceNow
Software Engineer IC2
February 1, 2024 – Present
Hyderabad, Telangana, India · On-site
Tata Consultancy Services
System Engineer
September 1, 2022 – February 1, 2024
Kolkata, West Bengal, India
Tata Consultancy Services
Assistant System Engineer
August 1, 2021 – September 1, 2022
Kolkata, West Bengal, India
Cultural Fit Analysis
The candidate has experience in both large service-based (TCS) and product-based (ServiceNow) companies, indicating adaptability. The projects involve enterprise-level applications and healthcare-related software, showing diversity in domain exposure. However, the limited number of projects and lack of personal projects or community involvement make it difficult to fully assess cultural fit and breadth of interests beyond direct work experience. The target role is 'Software Engineer 2', and the candidate's most recent role was 'Software Engineer IC2' at ServiceNow, which aligns well in terms of seniority and responsibilities.
Soft Skills & Operational Fit
The candidate's experience descriptions suggest strong problem-solving skills, particularly in integrating disparate systems and migrating legacy platforms. The leadership in developing EAP indicates initiative and a results-oriented approach. However, without psychometric test results, a full assessment of work attitude, stress handling, and team collaboration is not possible.