Product Manager with 3+ years in Digital Payments & Product Strategy.
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Product-focused professional with 3.9 years of experience in BBPS, UPI, and Digital Payments at NPCI. Experienced in product requirements, user stories, stakeholder management, release readiness, business analysis, and cross-functional collaboration across large-scale payment platforms. Proven ability to drive product quality, identify user-impacting gaps, support roadmap discussions, and deliver seamless customer experiences across mission-critical payment ecosystems.
Institute of Engineering and Rural Technology
B.Tech · Instrumentation and Control
August 1, 2018 – June 30, 2022
National Payment Corporation of India (NPCI)
Senior Associate - Product Quality & Platform Strategy
July 1, 2022 – Present
Mumbai, Maharashtra, India
Bharat Bill Payment System (BBPS)
July 1, 2022 – Present
• Led end-to-end product coverage for Bill Fetch, Bill Payment, and Transaction Status workflows; defined acceptance criteria and edge-case scenarios to strengthen product resilience at scale. • Coordinated UAT, parallel run validations, and release planning during version upgrades - ensuring zero-impact go-lives on live payment infrastructure. • Drove CI/CD integration to enable early defect detection, improving release predictability and reducing production incidents.
Unified Presentment Management System (UPMS)
July 1, 2022 – Present
• Owned product validation for registration, bill presentment, and payment flows; defined acceptance scenarios for autopay mandates and view-and-pay workflows. • Identified API contract inconsistencies in JSON/XML payloads; collaborated with product and dev teams to update specifications, preventing downstream customer-facing failures.
Biller Dashboard
July 1, 2022 – Present
• Validated accuracy of transaction summaries, settlement reports, and reconciliation data; defined acceptance criteria for new dashboard features based on biller feedback. • Used SQL to verify dashboard metrics reflected underlying transaction records accurately across multiple biller categories.
Click Pay
July 1, 2022 – Present
• Validated end-to-end payment initiation and confirmation flows across web and mobile, covering happy path, failure, and timeout scenarios at high transaction volumes. • Worked with product and UX teams to identify friction points and translated findings into structured improvement recommendations.
Winner - BBPS Hackathon
NPCI
January 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience at NPCI, a major player in the Indian digital payments ecosystem, suggests a strong cultural fit for roles requiring work in high-impact, regulated, and fast-paced environments. Their involvement in a hackathon and continuous improvement initiatives (CI/CD integration) indicates a proactive and innovative mindset. The breadth of skills across product, stakeholder management, and data analysis, combined with domain expertise in banking and digital payments, aligns well with a product-focused role that values end-to-end ownership and data-driven decision-making.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills in stakeholder management, cross-functional collaboration, and communication, as evidenced by their role in driving alignment and authoring release readiness reports. Their experience in identifying user pain points and translating them into actionable product improvements indicates a user-centric and problem-solving mindset. The ability to manage UAT, parallel run validations, and ensure zero-impact go-lives highlights strong operational acumen and attention to detail in high-stakes environments.