Analytics Consultant with 2+ years in Data Engineering, Power BI & Advanced SQL
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Analytics professional with 2+ years of experience at Tata Consultancy Services (TCS) designing end-to-end data and analytics solutions — from building analytical logic and data models to delivering actionable BI insights for senior stakeholders. Proven ability to translate complex business requirements into scalable analytics use cases, automate KPI pipelines, and drive measurable outcomes including a 20% reduction in repeat incidents. Skilled in Advanced SQL, Python, and Power BI (PL-300 Certified), with hands-on experience on Microsoft Azure (DP-100) and APM platforms. Combines strong data storytelling and stakeholder engagement capabilities with a fast-paced, ambiguity-tolerant work style.
Marwari College, Ranchi, Jharkhand
Bachelor of Computer Applications (BCA)
August 1, 2020 – June 30, 2023
Tata Consultancy Services (TCS)
Data Analyst & Analytics Consultant
April 1, 2024 – Present
Gurgaon, Haryana, India
Sales Data ETL & KPI Reporting Pipeline
March 1, 2026 – June 1, 2026
Engineered a fully automated analytics pipeline — extraction, transformation, validation, and Power BI KPI reporting - reducing manual data preparation effort by ~3 hours/week. Implemented automated validation checks at each pipeline stage, ensuring data accuracy, integrity, and reliable downstream reporting.
Customer Shopping Behaviour Analysis
February 1, 2026 – June 1, 2026
Analysed 3,900+ transaction records using Advanced SQL (CTEs, window functions) and Python EDA (Pandas); uncovered a ~15% revenue uplift opportunity through purchasing pattern analysis. Built interactive Power BI dashboard to communicate findings and present actionable insights to leadership, demonstrating strong data storytelling and stakeholder engagement skills.
IT Service Desk Performance Analytics Dashboard
January 1, 2026 – June 1, 2026
Designed end-to-end BI solution: built analytical logic and data model in SQL, automated ServiceNow data extraction pipeline in Python, and delivered interactive Power BI dashboard visualising real-time KPIs — replacing 4+ hours/week of manual reporting. Enabled team leads to identify SLA breach trends and allocate resources proactively; directly supported strategic and operational decision-making by leadership.
Incident Reduction & Root Cause Analysis Framework
January 1, 2025 – December 31, 2025
Developed structured RCA tracking framework to categorise, trend-analyse, and prioritise recurring incidents, achieving 20% reduction in repeat incidents over two quarters. Presented data-backed remediation recommendations to IT leadership; findings directly informed process improvements that elevated end-user satisfaction scores.
Microsoft Certified: Power BI Data Analyst Associate (PL-300)
Microsoft
June 1, 2026 – Present
Microsoft Certified: Azure Data Scientist Associate (DP-100)
Microsoft
June 1, 2026 – Present
Microsoft Certified: Teams Administrator Associate (MS-700)
Microsoft
June 1, 2026 – Present
SQL (Intermediate)
HackerRank Certified
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's professional experience at TCS and diverse project portfolio (IT Service Desk, Incident Reduction, Customer Behavior, Sales ETL) indicate adaptability and exposure to various business contexts. Their proactive approach to identifying revenue uplift opportunities and reducing incidents aligns with a results-oriented culture. The breadth of skills across data analysis, visualization, and some data engineering aspects suggests a versatile team player.
Soft Skills & Operational Fit
The candidate demonstrates strong analytical storytelling, cross-functional collaboration, and executive reporting skills. Their experience in training junior analysts suggests leadership potential and a collaborative mindset. The ability to work in a fast-paced, ambiguity-tolerant environment is a positive operational fit.