Trainer with 3+ years in Learning & Development with 3.7 years in training delivery & LMS administra
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Results-driven Learning and Development professional with core expertise in developing and delivering targeted training solutions and Learning Management Systems (LMS) to drive organizational success across customer support, supply chain and e-commerce and consultancy industries.
Techno India, University - Kolkata
BBA · Business Administration
N/A – June 30, 2022
Globiva Services Private Limited
Process Trainer
February 1, 2025 – Present
Gurgaon, Haryana, India
KPMG Global Services
Analyst
August 1, 2024 – February 1, 2025
Gurgaon, Haryana, India
Flipkart
Trainer
August 1, 2023 – August 1, 2024
Kolkata, West Bengal, India
247.ai
Advisor
December 1, 2022 – July 1, 2023
Bengaluru, Karnataka, India
Cultural Fit Analysis
The candidate's experience across multiple companies (Globiva, KPMG, Flipkart, 247.ai) and industries suggests adaptability and a willingness to engage with diverse organizational cultures. Their focus on improving team performance, standardizing training through TTT, and analyzing data for improvements aligns with a culture that values continuous learning, efficiency, and measurable results. The progression from Advisor to Trainer/Analyst roles indicates ambition and a commitment to professional growth.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills through their experience in coaching, mentoring, and client relationship management. Their ability to conduct TNI, deliver refresher sessions, and improve performance metrics indicates a proactive and results-oriented approach. The experience in automating tasks suggests an operational mindset focused on efficiency. The candidate's background in diverse industries (customer support, supply chain, e-commerce, consultancy) indicates adaptability and a broad operational fit.