Sharon Kanjirathingal Paulson
Data AnalystData Analyst with 2+ years in data analysis & process improvement
Wipro
Dubai, Dubai, United Arab EmiratesMember since June 13, 2026
About
Business Analyst with experience in data analysis, process improvement and digital operations within fast-paced environments. Proficient in requirements gathering, data validation and supporting system migrations while ensuring SLA compliance and data accuracy. Skilled in Microsoft Excel, Salesforce, CRM, ERP and data reporting tools, with a strong focus on process optimization and quality assurance. Demonstrates strong stakeholder communication, problem solving and cross functional collaboration to deliver actionable insights and improve business performance. Currently based in UAE with immediate availability.
Top Skills
Data AnalysisProcess ImprovementData ValidationData AccuracyProcess Optimization
Skills
Data AnalysisProcess ImprovementRequirements-GatheringData ValidationData AccuracyMicrosoft ExcelSalesforceCRMERPProcess OptimizationQuality AssuranceStakeholder CommunicationProblem SolvingCross Functional CollaborationPower BIBusiness Analysis
Education
Centre for Continuing Education Kerala (CCEK, Government of Kerala)
Professional Diploma · Shipping and Logistics
August 1, 2023 – June 30, 2025
University of Calicut
Master of Business Administration · Finance and Marketing
August 1, 2023 – June 30, 2023
University of Calicut
Bachelor of Commerce · Finance
August 1, 2021 – June 30, 2021
Experience
Wipro
Analyst- Digital Operations and Platforms
January 4, 2024 – January 17, 2026
India
ESAF Small Finance Bank- Corporate Head Office
Intern- Administration, Infrastructure and Procurement
May 4, 2023 – March 30, 2024
India
Projects
NGC3 to C1
June 13, 2026 – Present
Converted 200+ boolean search queries daily into acceptable format, improving migration efficiency and closed on TAT. Conducted thorough four-eye checks to ensure data accuracy and compliance with quality standards in data migration. Took ownership of assigned tasks and consistently met deadlines while maintaining a high level of attention to detail meeting Service Level Agreement (SLA). Utilized excel and other systems such as Citrix, Salesforce, CRM for efficient data management and reporting. Maintained strict adherence to company policies, code of ethics, and quality processes in all tasks. Fostered collaboration by actively participating in team meetings and workshops, contributing to a positive work culture. Displayed a proactive learning attitude and continuously improved workflow knowledge to enhance process efficiency. Demonstrated strong communication skills to effectively liaise with internal teams and address client concerns. Followed proper checklist and achieve targets efficiently. Constantly communicate with offshore (US, UK and Canadian) client team to resolve any abrupt issues. Earned client recommendation on LinkedIn for exceptional performance in data migration, accuracy and timely delivery within SLA guidelines. Learned basics of Power BI and used dashboards for reporting of mandatory course completion.
C3 to C1
June 13, 2026 – Present
Converted 200+ boolean search queries daily into acceptable format, improving migration efficiency and closed on TAT. Conducted thorough four-eye checks to ensure data accuracy and compliance with quality standards in data migration. Took ownership of assigned tasks and consistently met deadlines while maintaining a high level of attention to detail meeting Service Level Agreement (SLA). Utilized excel and other systems such as Citrix, Salesforce, CRM for efficient data management and reporting. Maintained strict adherence to company policies, code of ethics, and quality processes in all tasks. Fostered collaboration by actively participating in team meetings and workshops, contributing to a positive work culture. Displayed a proactive learning attitude and continuously improved workflow knowledge to enhance process efficiency. Demonstrated strong communication skills to effectively liaise with internal teams and address client concerns. Followed proper checklist and achieve targets efficiently. Constantly communicate with offshore (US, UK and Canadian) client team to resolve any abrupt issues. Earned client recommendation on LinkedIn for exceptional performance in data migration, accuracy and timely delivery within SLA guidelines. Learned basics of Power BI and used dashboards for reporting of mandatory course completion.