Senior Analyst with 4+ years in IT Support & Infrastructure Management
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Four years of IT Support and analysts experience in leading MNC companies, with excellent communication skills and analytical abilities to identify the root cause of problems, providing resolutions in timely manner. Aspiring to develop my career in Customer Support, IT Support and Knowledge Processing Outsourcing domain, be a valuable resource to the company. BE (Computer Science) with good knowledge and hands on experience in below tools: MS Office applications -Word, Powerpoint and Excel, ServiceNow, Remedy tool, Jira tool
Unknown
BE · Computer Science
N/A – Present
Allstate India Pvt.Ltd.
Senior Analyst – Infrastructure Management
May 20, 2024 – December 4, 2024
India
Tesco Bangalore and PERSOLKELLY India Pvt.Ltd.
Associate Tech Support
May 31, 2021 – February 15, 2024
India
Infosys Ltd
Process Executive
June 15, 2015 – July 16, 2016
India