SHAHRUKH ARAB
Quality Engineering LeadAI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Quality Engineering Lead with 9+ years in Process Excellence, Automation & Data Analysis.
Strategic Quality & Process Excellence Leader with 10+ years of progressive experience at Amazon, driving enterprise-scale quality transformation through Lean Six Sigma, intelligent automation, and data-driven decision-making. Certified Lean Six Sigma Black Belt (CLSSBB) with a proven record of building high-performance quality organizations leading 5-7 Team Leads and 40+ FTEs across AGI Data Services and Catalog Operations while personally certifying 25+ associates to Green Belt standard. Delivered $86.5K weekly cost savings through cross-regional expansion, 800 bps CSAT overachievement, and 70% audit cycle time reduction via end-to-end quality automation leveraging Python, SQL, and R for scripting, data extraction, and statistical analysis. Consistently engages at VP and executive stakeholder levels to align quality strategy with measurable business outcomes.
Zeal College of Engineering and Research
Bachelor of Engineering · Mechanical
N/A – June 30, 2016
Amazon Development Centre India Pvt. Ltd.
Quality Audit Manager - AGI Data Services
May 1, 2021 – Present
Pune, Maharashtra, India
Amazon Development Centre India Pvt. Ltd.
Manager of Operations — CAP (Concession Abuse Prevention)
April 1, 2018 – May 1, 2021
Pune, Maharashtra, India
Shri Seva Services | BAJAJ
Works Manager
November 1, 2016 – April 1, 2018
India
Shrinkage & Outlier Automation Dashboard
May 1, 2021 – April 1, 2026
Automated Shrinkage Reporting (24-hour lag to real-time at Skill/OU granularity) using Python for real-time data processing and pipeline orchestration. Employed R for statistical analysis to model outlier thresholds — powering the Outlier Management System with threshold-triggered email alerts to Team Managers, enabling same-day corrective action during Prime Week and peak periods.
Green Belt Certification Program — AGI DS
May 1, 2021 – April 1, 2026
Designed end-to-end Lean Six Sigma Green Belt curriculum; mentored 25+ associates through certification and DMAIC projects — creating a certified quality workforce with 15+ independent CI projects initiated post-certification.
Quality Audit Automation System
May 1, 2021 – April 1, 2026
Built fully automated audit management system replacing manual data collation — leveraged Python for automation scripting (end-to-end pipeline, defect tagging, auto-scoring) and SQL for data extraction from operational databases. Integrated automated trend analysis with real-time leadership visibility, reducing audit cycle time by 70% and freeing auditors to focus on value-added coaching.
Six Sigma DMAIC — CCXO / CSAT Improvement
May 1, 2021 – April 1, 2026
Applied full DMAIC framework to AGI DS CSAT defects; conducted VOC, Fishbone and Pareto analysis to prioritize failure modes; implemented targeted controls — achieved 42% vs. 50% CCXO Bottom Box target, overachieving by 800 basis points.
L2 IJP Scorecard & Stack Ranking System
April 1, 2018 – May 1, 2021
Owned L2 Internal Job Posting scorecard at CAP IND level; utilized SQL for data aggregation across associate performance databases and Python for scorecard calculations and automated stack ranking logic — developing a standardized, bias-free methodology ensuring merit-based, objective selection for developmental opportunities across all TOD and SME role requests.
Rosetta Stores EU & FE Region Launch
April 1, 2018 – May 1, 2021
Led end-to-end cross-regional expansion of Rosetta stores across EU (DE, IT, FR, ES) and FE (AU, SG) using language translator technology and Scrum master methodology — delivering $86.5K/week in savings while sustaining full policy compliance and quality standards across all regions.
Advanced Excel & SQL — Certified Proficiency
Unknown
April 1, 2026 – Present
Lean Six Sigma DMAIC Practitioner
Unknown
April 1, 2026 – Present
Certified Lean Six Sigma Black Belt (CLSSBB)
Unknown
April 1, 2026 – Present
Agile Methodology & Kanban Certified
Unknown
April 1, 2026 – Present
Cultural Fit Analysis
Based on the provided psychometric test score of 0, there is insufficient data to assess cultural fit positively. This score indicates a significant concern in areas typically evaluated by such tests, such as logical reasoning, work attitude, stress handling, and team collaboration. Without further context or re-evaluation, this presents a critical red flag for cultural integration.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, problem-solving, and analytical skills, evidenced by their application of DMAIC, RCA, and management of large teams. Their experience highlights a systematic, process-oriented approach to quality and operations, coupled with a results-driven mindset. Mentorship, curriculum development, and cross-functional collaboration are also notable soft skills. Experience with Scrum methodology indicates adaptability to agile environments.