Customer Support Associate with 1+ years in Customer Service & Administrative Support
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Motivated B.Com graduate (2025) with proven remote freelance experience as Virtual Assistant and Audiobook Narrator. Excel in active listening, clear bilingual communication (Hindi + English), and customer service from National Travels. Skilled in Tally ERP9 (Grade A), basic accounting (CMA Foundation – 80%), MS Office, and remote task management. Self-disciplined quick learner eager to deliver accurate administrative support and outstanding customer experience.
MDS UNIVERSITY AJMER.
Bachelor of commerce
August 1, 2022 – June 30, 2025
I.C.M.A.I
CMA foundation
August 1, 2022 – June 30, 2022
National Travels
Customer Service Executive
March 1, 2025 – December 1, 2025
Beāwar, Rajasthan, India
Freelance
Virtual Assistant
January 1, 2025 – Present
India
Freelance
Audiobook Narrator
January 1, 2025 – Present
India
RS-CIT Computer Course
VMOU Kota
June 1, 2026 – Present
Tally ERP9 (Grade A)
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's diverse freelance experience (Virtual Assistant, Audiobook Narrator) alongside a Customer Service Executive role demonstrates adaptability and a proactive approach to skill development. Their stated self-discipline and fast learning align well with a dynamic work environment. The breadth of skills, including technical software proficiency and strong communication, suggests a candidate who can integrate into various team structures and contribute effectively. The target role aligns well with their recent experience and stated career interests.
Soft Skills & Operational Fit
The candidate exhibits strong soft skills such as active listening, clear communication, problem-solving, and conflict resolution, which are highly beneficial for a Customer Support Associate role. Their experience as a Virtual Assistant and Audiobook Narrator also highlights self-discipline, attention to detail, and the ability to manage tasks independently. Operational fit is supported by their experience with Tally ERP9 and Busy 18, indicating a foundational understanding of administrative and accounting software relevant to daily operations.