Senior QA Enginneer with 4+ years in Manual & Automation Testing, AI/LLM, and API Testing
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Experienced in creating and validating datasets for AI/LLM-based systems, ensuring accuracy and reliability of model responses. Skilled in analyzing conversational flows, identifying gaps, and improving chatbot performance. Hands-on experience in end-to-end testing of AI agents, including functional validation, response evaluation, and edge case handling. Worked on Software quality assurance Process AGILE methodology & Prepared AGILE Sprint Test Plan. 4 Years of Experience in Manual and Automation Testing, AI Agents/Chatbot testing, Regression Testing.
Pune University
Bachelor of Engineering
N/A – June 30, 2022
Vishwayon Software Pvt Ltd
Manual Automation Test Engineer
June 1, 2022 – Present
India
Banking (Capital Market/Digital Invest Banking)
June 1, 2022 – June 1, 2026
Functional Testing - To validate core functionality such as trade life cycle management, portfolio management, market data integration. Ensuring accuracy of complex calculations like Risk modeling, pricing algorithms for stocks, bonds, derivatives. Performance testing - Validates the system's ability to handle peak transaction volumes during market opening or significant events. Security Testing - Validate unauthorized access to trading systems or sensitive data. Integration Testing - Ensure seamless integration with market data providers, payment Gateway. Ensure intuitive interfaces for traders, analysts, and portfolio managers. Regulatory compliance testing - Validate adherence of financial regulations and reporting. Roles & Responsibilities: perform functional and non-functional testing, Analyzed the Business Requirements Document, created the detailed test design for new Functionality, Perform smoke, sanity, regression, and retesting.
E-Commerce
June 1, 2022 – June 1, 2026
E-Commerce websites are the digital portals that facilitate E-Commerce. Here basically any user can buy products through website which is the activity of electronically buying or selling of products online services over the Internet. This application is the one-stop solution to cater to the needs of customers and shopping though websites. Roles & Responsibilities: Analysis of Requirement and Functional Specifications. Test Planning and test scenario development. Writing and executing the test cases using Jira. Test case reviewing and verifying testing artifacts. Involved in Functional Testing, Regression Testing, Sanity, Smoke, UI, compatibility Testing. Followed Agile/Scrum Methodologies for all the project activities. Basic database testing using MySQL.
CRM Project (Insurance Domain)
June 1, 2022 – June 1, 2026
CRM (Customer Relationship Management) system developed for an Insurance client to manage customer data, policy records, claims, and communication tracking. The project focuses on improving data accuracy, reducing manual effort, and enhancing customer engagement through automation and analytics dashboards. Roles & Responsibilities: Involved in functional and regression testing of core CRM modules such as policy creation, claim processing, and renewal workflows. Validated data integrity between front-end and back-end (SQL Database). Performed API testing using Postman for policy and customer endpoints (CRUD operations). Designed and executed manual and automation test cases using Selenium WebDriver. Logged and tracked defects using JIRA, coordinated with developers for quick resolutions. Participated in daily Agile stand-ups, sprint planning, and retrospective meetings. Conducted sanity and smoke testing during deployment cycles. Verified role-based access controls for multiple user profiles (Agent, Admin, Customer). Contributed to creation of test documentation, reports, and coverage matrices. Experienced in creating and validating datasets for AI/LLM-based systems. Ensuring accuracy and reliability of model responses of AI Agents & Chatbot. Skilled in analyzing conversational flows, identifying gaps, and improving chatbot performance.
Cultural Fit Analysis
The candidate's experience across banking, e-commerce, and insurance domains, coupled with exposure to AI/LLM testing, indicates a broad skill set and adaptability to different industry contexts. Their involvement in various testing phases and methodologies (Agile/Scrum) suggests a flexible and collaborative work style. The stated passion for learning and adjusting to new environments aligns with a culture of continuous improvement and innovation. The target role of 'Senior QA Engineer' is well-aligned with the candidate's 4 years of experience and diverse testing expertise.
Soft Skills & Operational Fit
The candidate demonstrates strong analytical and problem-solving skills, particularly in defect analysis and requirement understanding. Their experience in Agile environments, participation in stand-ups, and coordination with development and BA teams indicate good team collaboration and communication. The self-motivated and quick learner attributes suggest adaptability and a proactive approach to new technologies, which aligns well with dynamic operational environments.