RITIKA JAIN

Senior Business Development Manager - India

https://www.opentalent.in/ritika-jain

Senior Business Development Manager - India with 6+ years in Digital Marketing Operations & Enterpri

CloudHire

Key Strengths

Extensive experience in client relationship management, sales, and business development across diverse sectors (real estate, digital marketing, corporate care, talent solutions).
Demonstrated ability to drive business growth, evidenced by 20%+ quarter-over-quarter client growth and consistent achievement of revenue targets.
Strong track record in client acquisition, retention (over 85% retention rate), and nurturing long-term strategic relationships.
Experience in leading teams (e.g., 10 cross-functional professionals) and managing significant client portfolios (e.g., 22 corporate accounts, 30+ active clients).
Proficiency in managing the full sales cycle, from prospecting and needs assessment to solution presentation, negotiation, and deal closure.
Operational management experience, including the development and implementation of SOPs, process optimization, and KPI monitoring.
Experience in vendor management, third-party tool optimization, and strategic partnership development.
The candidate's work history aligns well with the responsibilities of a Senior Business Development Manager, particularly in client strategy, sales execution, and operational oversight.

Cultural & Operational Fit

Cultural Fit Analysis

Based on the psychometric test score of 0, the candidate's cultural fit cannot be assessed positively. This score raises significant concerns regarding logical reasoning, work attitude, stress handling, and team collaboration, which are critical for any professional role, especially a senior leadership position.

Soft Skills & Operational Fit

The candidate demonstrates strong soft skills in client communication, negotiation, relationship building, and leadership. Experience includes team coordination, problem-solving through escalation management, and strategic thinking related to market trends and efficiency improvements. Operationally, the candidate has a proven ability to streamline workflows, develop and implement SOPs, manage complex client portfolios, and monitor KPIs/SLAs. The background in both sales and operations provides a valuable perspective for understanding delivery capabilities and ensuring client success.

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Assessing your cultural and operational fit

About

Dynamic and results-driven Sales & Operations Professional with 6+ years of experience spanning digital marketing operations, enterprise sales, CRM management, and client relationship management. Proven ability to drive revenue growth, streamline operational workflows, and deliver exceptional client experiences across B2B and B2C environments. Adept at cross-functional collaboration, lead generation, pipeline management, and building long-term client relationships. Consistent track record of meeting and exceeding KPIs in fast-paced, target-driven environments.

Top Skills

Cross Functional CollaborationTeam LeadershipSeo

Experience

CloudHire

Sales Specialist

October 1, 2025 – Present

Anvayaa Kin Care

Senior Associate - Corporate Operations

April 1, 2025 – September 1, 2025

Brand Your Work - Digital Marketing Agency

Operations & Sales Manager

April 1, 2022 – January 1, 2025

Atelier Infrastructure Pvt Ltd

Client Relationship Executive

February 1, 2020 – March 1, 2022

Key Strengths

Extensive experience in client relationship management, sales, and business development across diverse sectors (real estate, digital marketing, corporate care, talent solutions).
Demonstrated ability to drive business growth, evidenced by 20%+ quarter-over-quarter client growth and consistent achievement of revenue targets.
Strong track record in client acquisition, retention (over 85% retention rate), and nurturing long-term strategic relationships.
Experience in leading teams (e.g., 10 cross-functional professionals) and managing significant client portfolios (e.g., 22 corporate accounts, 30+ active clients).
Proficiency in managing the full sales cycle, from prospecting and needs assessment to solution presentation, negotiation, and deal closure.
Operational management experience, including the development and implementation of SOPs, process optimization, and KPI monitoring.
Experience in vendor management, third-party tool optimization, and strategic partnership development.
The candidate's work history aligns well with the responsibilities of a Senior Business Development Manager, particularly in client strategy, sales execution, and operational oversight.

Cultural & Operational Fit

Cultural Fit Analysis

Soft Skills & Operational Fit