Senior Business Executive with 2+ years in customer support and client engagement.
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Assessing your cultural and operational fit
I am a passionate Business Executive having expertise of 2.11 years. I work closely with my clients in developing strong inbound and outbound customer support that define and exhibit values and target.
Punjab University
Bachelors · Business Administration
August 1, 2020 – June 30, 2023
Raja Ram Sah College
Qualification in Intermediate
June 1, 2018 – May 31, 2020
Amyra Pvt.ltd
IT Service and IT Consulting
January 2, 2024 – March 31, 2026
India
Unacademy
E-learning Providers
February 6, 2023 – August 8, 2023
India
Cultural Fit Analysis
The candidate's experience in IT Service & Consulting and E-learning Providers demonstrates adaptability across different service-oriented industries. The focus on customer satisfaction, target achievement, and client engagement aligns with a results-driven and customer-centric culture. The breadth of skills, while focused on customer interaction, shows a willingness to engage in diverse aspects of business operations. However, the experience is primarily in customer-facing roles, and there is no explicit project diversity or leadership experience typically expected for a 'Senior Business Executive' role, which might require a broader strategic and cross-functional perspective.
Soft Skills & Operational Fit
The candidate's resume highlights strong soft skills such as Customer Service (92%), Handling Queries (91%), Communication (90%), Problem Solving (85%), Client Engagement (85%), and Customer Success (88%). These indicate a good operational fit for roles requiring direct client interaction and problem resolution. The experience in managing CRM and daily targets suggests an ability to work within structured operational frameworks.