Software Developer with 5+ years in Salesforce Development & CRM Solutions
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Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Salesforce Developer with 5.1+ years of experience in designing, developing, and delivering scalable CRM solutions across Sales Cloud, Service Cloud, and Experience Cloud. Strong expertise in Apex, Lightning Web Components (LWC), integrations, and CI/CD pipelines. Proven ability to improve system performance, streamline business processes, and deliver high-quality solutions in Agile environments.
RGPV, Bhopal
B.E. · Computer Science
August 1, 2018 – June 30, 2018
Birlasoft Technology
Technical Specialist
March 1, 2025 – Present
India
Nityo Infotech
Senior Software Developer
November 1, 2024 – March 1, 2025
India
AU TECHNOLOGY CONSULTING
Salesforce Developer
February 1, 2023 – November 1, 2024
India
Cyient Limited
Salesforce Developer
April 1, 2021 – February 1, 2023
India
Customer Engagement & Preference Management Platform
March 1, 2025 – June 30, 2026
Designed and implemented scalable solutions using Sales Cloud, Service Cloud, and Experience Cloud. Developed Apex Classes, Triggers, Batch Jobs, and LWCS. Integrated Salesforce with external systems using REST/SOAP APIs. Managed security using Profiles, Roles, Permission Sets, and Sharing Rules. Executed CI/CD deployments using Copado and Gearset. Provided production support and performed root cause analysis (RCA). Reduced incident resolution time by 30%.
Healthcare CRM & Patient Service Platform
November 1, 2024 – March 1, 2025
Implemented Sales Cloud and Service Cloud solutions. Developed Experience Cloud portals for patient interaction and service tracking. Built Apex, Triggers, and LWCs. Integrated external systems via REST APIs. Created dashboards and reports. Managed CI/CD deployments.
Insurance Sales & Customer Support Platform
February 1, 2023 – November 1, 2024
Implemented Sales Cloud for policy sales, lead conversion, and opportunity management. Built Service Cloud for claims management and customer support automation. Developed Experience Cloud portals for policyholders. Created Apex Classes, Triggers, and Visualforce Pages. Designed Workflows, Validation Rules, and Approval Processes. Implemented security using Profiles, Permission Sets, and Sharing Rules.
Customer Service & Engagement Management System
April 1, 2021 – February 1, 2023
Configured Sales Cloud and Service Cloud modules. Developed Experience Cloud portals. Built Apex, Triggers, Visualforce Pages, and Batch Jobs. Automated business processes using Flows and Workflows. Managed access control using Salesforce security model.
Cultural Fit Analysis
The candidate has worked across multiple companies and projects within the Salesforce ecosystem, demonstrating adaptability to different client needs (Financial, Healthcare, Insurance). The consistent focus on Salesforce development indicates a clear career path and specialization. The breadth of Salesforce skills (development, administration, integration, CI/CD) suggests a well-rounded professional who can contribute to various aspects of a project. The projects are diverse in industry, which is a positive indicator for cultural fit in dynamic environments.
Soft Skills & Operational Fit
The candidate's resume highlights experience in Agile methodologies and collaboration with QA/development teams, suggesting good operational fit. The descriptions of reducing incident resolution time and streamlining business processes indicate a results-oriented approach. However, without specific soft skill assessments, a deeper evaluation of communication, teamwork, and leadership qualities is not possible.