Rakesh Kumar
App development consultantAI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
App development consultant with 10+ years in SAP CX & CRM
SAP C4C Functional Consultant with 7 years of experience in SAP C4C, specializing in Sales, Service modules. Expert in end-to-end implementation and integration. I recently worked in Accenture Business Solutions Private Limited as Packaged App Development Team Lead and I have total 18 years' experience in which of 13 years of IT experience, which have around 7 years' experience in SAP C4C (Sales & Service) V1 and V2 version as a team lead and 6 years of experience in SAP CRM as functional consultant. Previously worked in IBM India Private Limited, Eagleburgmann KE Pvt Ltd and Tata Consultancy Services Pvt Ltd. Apart from that have around 5 year's domain experience in Sales & Marketing as Assistant Marketing Manager in the sales industry. I was extensively involved in three SAP C4C implementations projects V1, V2, three support and enhancement and role played as team lead of SAP C4C Sales & Service functional Consultant.
COER, Roorkee (Uttarakhand Technical University)
MBA · Marketing & HR
N/A – June 30, 2008
IET, CSJM Kanpur (Kanpur University)
B-Tech · Chemical Engineering
N/A – June 30, 2004
Lipton at Accenture
SAP C4C Sales & service V1 as Lead Consultant
July 1, 2025 – February 1, 2026
India
GFMS at Accenture
SAP C4C service V2 as Lead Consultant
October 1, 2024 – June 1, 2025
India
Accenture Solutions Pvt Ltd.
Packaged App Development Team Lead
July 1, 2024 – Present
India
Electrolux at IBM
SAP C4C sales and service functional consultant
September 1, 2023 – May 1, 2024
India
IBM India Pvt Ltd.
Package Consultant - SAP C4C sales and services functional
August 1, 2023 – May 1, 2024
India
Eagleburgmann KE Pvt Ltd.
Consultant SAP C4C Functional
February 1, 2022 – July 1, 2023
India
QIIC(UAE)
SAP C4C functional Consultant
January 1, 2020 – December 31, 2021
India
Mabani Steel (UAE)
SAP C4C functional Consultant
January 1, 2019 – December 31, 2020
India
Apple at Off-sure
SAP CRM Consultant
January 1, 2018 – December 31, 2019
India
SAP SE/AG at Off-sure
SAP CRM functional Consultant
January 1, 2016 – December 31, 2018
India
GSK (Testing & Support) at Off-sure & On-sure
SAP TPM Consultant
January 1, 2014 – December 31, 2016
India
Tata Consultancy Services Ltd.
Assistant Consultant (SAP CRM & C4C Functional)
January 1, 2013 – February 1, 2022
India
Airmiles
SAP CRM Consultant (Functional)
January 1, 2013 – December 31, 2014
India
ERP Technoconsultants
Assistant Marketing Manager
January 1, 2008 – December 31, 2012
India
Certified in SAP C4C Service V2 implementation Consultant
Unknown
June 1, 2026 – Present
Certified in SAP C4C Sales V2 implementation Consultant
Unknown
June 1, 2026 – Present
Certification in SAP CRM Marketing (TPM)
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's extensive experience across multiple companies (Accenture, IBM, TCS, SAP SE/AG) and diverse project types (implementation, support, enhancement) indicates adaptability to various organizational cultures and project methodologies. Their international exposure and experience with global clients (Lipton, GFMS, Electrolux, Apple, GSK, QIIC, Mabani Steel) suggest a good cultural fit for a global consulting role. The breadth of skills in both SAP C4C and SAP CRM, coupled with a background in Sales & Marketing, shows a well-rounded profile suitable for diverse client engagements.
Soft Skills & Operational Fit
The candidate demonstrates strong problem-solving, analytical, and communication skills, essential for a lead consultant role. Their experience in client-facing roles, conducting workshops, and acting as a liaison between business and technical teams indicates good operational fit. The ability to work independently and collaboratively, manage high-priority issues, and stay updated with new SAP releases suggests adaptability and a proactive work attitude. The candidate's experience in managing SLAs and handling incidents also points to a strong operational focus.