QA Automation Engineer with 5+ years in Salesforce Testing, Automation & AI.
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Highly skilled and experienced QA professional with 5.6 years in quality assurance, specializing in Salesforce solutions and test automation. Proven expertise in functional, regression, and performance testing, defect management, and leveraging AI tools like Claude for enhanced test efficiency. Strong background in Agile methodologies, API testing, and leading QA initiatives to ensure robust and scalable product solutions.
Birla Vishvakarma Mahavidyalaya (BVM)
B.E. · Electronics & Communication Engineering
August 1, 2017 – June 30, 2021
Astound Digital
QA Engineer
January 1, 2026 – Present
Ahmedabad, Gujarat, India
Tatvasoft
Senior Software QA Engineer
July 1, 2024 – December 1, 2025
Ahmedabad, Gujarat, India
Tatvasoft
Software QA Engineer
July 1, 2021 – July 1, 2024
Ahmedabad, Gujarat, India
Pentair Pool
January 1, 2026 – Present
• Salesforce-based product workflows including Omni-Channel routing, Revenue Schedules, and order management. • Validated Sales Cloud & Service Cloud flows; tracked defects and test progress via JIRA and Zephyr. • Coordinated with client stakeholders for requirement clarification, UAT support, and release sign-off. • Performed functional, regression, and smoke testing across environments ensuring stable releases. • Applied AI-assisted testing using Claude and basics of Cursor automation to accelerate test case creation.
Neurocom - KYC & Real AML
July 1, 2021 – December 1, 2025
• Validated multilingual behaviour and multi-user workflow consistency. • Performed system, functional, regression, acceptance, and smoke testing across Local, Test, Pre-Prod & Live. • Strengthened test strategy by incorporating environment-level checks (session stability, data flows). • Executed 800+ test cases; reduced defect leakage by ensuring early detection of high-severity issues. • Performed API-level validation using Postman & Swagger, ensuring reliability and consistent response behaviour. • Optimized test coverage by restructuring test cases, improving execution efficiency by 25%.
Dasubhashitam - Android & iOS
July 1, 2021 – December 1, 2025
• Conducted end-to-end testing across Android/iOS with focus on UI/UX flow & performance stability. • Executed cross-device validation ensuring reliability under varied network & device conditions. • Performed regression cycles for every major release, preventing functional breaks across platforms. • Coordinated with development teams for issue triage, root cause verification, and aligned retesting cycles.
Salesforce Certified Associate
Salesforce
May 1, 2026 – Present
Cultural Fit Analysis
The candidate exhibits a strong cultural fit for a progressive QA role. Their experience across diverse projects (Salesforce, enterprise KYC/AML, mobile applications) showcases adaptability and a broad understanding of different product landscapes. The emphasis on defining test strategies, improving efficiency, and mentoring aligns with a growth-oriented and collaborative team culture. Engagement with client communication and UAT support further demonstrates a customer-centric approach, which is valuable in many organizations.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership and mentorship capabilities, having led QA initiatives and guided junior engineers. Their experience in coordinating with client stakeholders and cross-functional teams highlights excellent communication and collaboration skills. Operating within Agile sprints and managing defect cycles via JIRA and Zephyr indicates a solid operational fit for dynamic development environments. The candidate's proactive approach to optimizing test coverage and incorporating AI-assisted testing also points to a problem-solving mindset and adaptability.