Priey Ranjan

Principal Technical Support Engineer with 13+ years across IT and cybersecurity, specializing in Data Loss Prevention, Web Security, and Cloud Access Security Broker (CASB). Own the most complex technical escalations, the issues that frontline and senior teams cannot resolve. My work centers on diagnosing endpoint and agent-level failures, untangling intricate client-server enforcement behavior, and partnering directly with R&D to convert field findings into product fixes. Across APAC enterprise customers, I take recurring, hard-to-reproduce issues from first report through root-cause resolution, and I hold communicating clearly with customers to the same standard as the technical fix itself. My experience spans the full security stack. Before Forcepoint, I worked at Barracuda Networks on Web Application Firewall, load balancing, and link balancing, and earlier served as a Subject Matter Expert for COM/DCOM. This breadth lets me move fluidly between the application, network, and endpoint layers when a problem doesn't fit neatly into one. I am increasingly focused on where AI and machine learning intersect with security adversarial ML and LLM security in particular which I see as the next frontier for data protection. Specialties: Data Loss Prevention (DLP) · Endpoint Security · Web Security (Explicit, Transparent, Network Agent) · Cloud Access Security Broker (CASB) · Web Application Firewall (WAF) · Load Balancing (Application & Network) · Link Balancing · Cloud / IaaS fundamentals (Azure & AWS). CCNA. CCNP