Senior Java Developer with 4+ years in Microservices & Production Support
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Results-driven Senior Software Engineer with 4.5 years of hands-on experience building high-throughput Java microservices and owning end-to-end production stability for mission-critical e-commerce platforms. At Synchrony's e-Carts division, engineered Spring Boot services that process thousands of daily checkout transactions across Shopify, Magento, WooCommerce, and BigCommerce. Proven track record in L2/L3 incident management (P1–P4), reducing MTTR through proactive Splunk monitoring and ITIL-aligned ServiceNow workflows
The Oxford College of Engineering, Bengaluru
Bachelor of Engineering (B.E.)
August 1, 2018 – June 30, 2022
Synchrony (e-Carts) via CAPGEMINI
Senior Software Engineer – Java Development & Production Support
January 1, 2022 – Present
Bengaluru, Karnataka, India
Capgemini Technology Services India Ltd.
Software Analyst - Graduate Trainee
January 1, 2022 – April 1, 2022
Bengaluru, Karnataka, India
AWS Certified Cloud Practitioner
Amazon Web Services
June 1, 2026 – Present
AWS Certified Developer – Associate
Amazon Web Services
June 1, 2026 – Present
Azure AI Fundamentals (AI-900)
Microsoft Azure
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience across various e-commerce platforms (Shopify, Magento, WooCommerce, BigCommerce) and their involvement in full SDLC, from design to production support, indicates adaptability and a broad understanding of the software lifecycle. Their certifications in AWS and Azure AI (in progress) show a commitment to continuous learning and staying current with industry trends. The role at Synchrony via Capgemini suggests experience in a consulting or large enterprise environment, which often requires strong collaboration and process adherence.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through extensive experience in production support, incident management, and ITIL processes. Their ability to lead incident bridge calls, create knowledge base articles, and collaborate across teams highlights strong problem-solving, communication, and teamwork skills essential for a senior role. The focus on reducing MTTR and improving platform availability indicates a proactive and results-oriented approach.