Prateek Garg
Product ManagerAI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Product Manager, Conversational AI @ Genesys | Ex - Strategy @ Deloitte and HighRadius
Product management and strategy professional with hands-on experience in CX and EX domain at Genesys, focusing on Knowledge-RAG and AI services within the Conversational AI and self-service portfolio. I combine a strong technical foundation with strategic and analytical thinking to support the delivery of customer-centric solutions that improve digital engagement and automation. My background includes roles in consulting (Deloitte, McKinsey), fintech growth and operations (HighRadius), and software engineering (Nuance Communications), giving me a well-rounded perspective on technology-driven business transformation. Skilled at collaborating with cross-functional teams to develop and launch AI-powered products. Experienced in market research, process improvement, and supporting business case development for digital initiatives. Recognized for my problem-solving ability, continuous learning mindset, and commitment to delivering measurable results. Holding an MBA from MDI Gurgaon and a BTech in Computer Science, I am certified in areas including AI, cloud, design thinking, and digital transformation. I am motivated by opportunities to solve complex challenges, grow teams, and contribute to impactful business outcomes.
Management Development Institute, Gurgaon
Master of Business Administration - MBA, Business/Commerce, General
August 1, 2020 – April 1, 2022
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology (BTech), Computer Science
January 1, 2012 – January 1, 2016
City Montessori School
Senior Secondary, Science
January 1, 2010 – January 1, 2011
City Montessori School
Higher Secondary School, Science
January 1, 2008 – January 1, 2009
Genesys
Staff Product Manager, Knowledge Fabric
February 1, 2026 – Present
Hyderabad, Telangana, India · Hybrid
Genesys
Product Manager, AI Services
October 1, 2024 – January 1, 2026
Hyderabad, Telangana, India · Hybrid
HighRadius
Associate Manager - Strategy & Operations | Mid-market & Churn
June 1, 2024 – October 1, 2024
Hyderabad, Telangana, India · On-site
HighRadius
Associate Manager - Strategy & Operations | Mid-market
December 1, 2023 – June 1, 2024
Hyderabad, Telangana, India · On-site
Deloitte
Consultant
June 1, 2022 – December 1, 2023
Gurugram, Haryana, India · Hybrid
McKinsey & Company
Product Management Intern
April 1, 2021 – June 1, 2021
Remote
PratRiddhi
Growth Consultant
May 1, 2020 – August 1, 2020
Lucknow, Uttar Pradesh, India · Remote
Gamezop
Growth Analyst
January 1, 2020 – May 1, 2020
Gurugram, Haryana, India
Career Break
Health and well-being
August 1, 2019 – December 1, 2019
Lucknow, Uttar Pradesh, India
Cerence Inc. (formerly Nuance Communications)
Associate Software Engineer
June 1, 2016 – May 1, 2019
Greater Lucknow Area
LucKnow
January 1, 2016 – May 1, 2016
LucKnow was a project that I worked on during the final year of my engineering. It is a web based application that served as a local search engine for the city Lucknow.
Genesys Design Thinking Explorer
Genesys
June 23, 2026 – Present
Introduction to Responsible AI
June 23, 2026 – Present
Introduction to Large Language Models
June 23, 2026 – Present
Introduction to Generative AI
June 23, 2026 – Present
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)
June 23, 2026 – Present
Digital Transformation
Boston Consulting Group (BCG)
June 23, 2026 – Present
Excel Skills for Business: Intermediate II
Macquarie University
June 23, 2026 – Present
Cultural Fit Analysis
The candidate's diverse experience across software engineering, consulting, and product management, coupled with an MBA, suggests adaptability and a broad perspective. Their involvement in a personal project (LucKnow) and various internships indicates initiative. The progression into AI-focused product roles aligns with current industry trends and suggests a forward-thinking mindset. The career break for 'Health and well-being' shows a focus on personal welfare, which can be a positive cultural indicator.
Soft Skills & Operational Fit
The candidate demonstrates strong analytical skills, problem-solving abilities, and experience in change management, as evidenced by their roles at Deloitte and McKinsey. Their experience in project management and cross-functional team collaboration suggests good operational fit. The certifications in Design Thinking and Responsible AI indicate a proactive approach to modern product development methodologies and ethical considerations.