BUSINESS DEVELOPMENT ASSOCIATE with 2+ years in customer support, sales, and CRM management.
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Customer Support Executive and Business Development Associate with 1.10+ years of experience in voice-based BPO processes, handling inbound customer queries, technical issues, and pre-sales interactions. Skilled in CRM management, issue resolution, lead qualification, and maintaining high customer satisfaction in fast-paced environments. Proven ability to meet KPIs and collaborate effectively with teams.
Master of Computer Applications (MCA) – SRM PG College
Master of Computer Applications
August 1, 2021 – June 30, 2023
Sree Chaitanya Degree College
Bachelor's Degree
August 1, 2018 – June 30, 2021
Airblack Beauty Academy
Business Development Associate – Pre-Sales
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Tech Mahindra
Customer Support Associate
September 1, 2022 – October 31, 2023
Cultural Fit Analysis
The psychometric test, which evaluates logical reasoning, work attitude, stress handling, and team collaboration, received a score of 0. This indicates a complete lack of demonstrated cultural fit attributes through the assessment. No positive conclusions regarding cultural fit can be drawn from the provided data.
Soft Skills & Operational Fit
The candidate's previous roles suggest experience in customer interaction, problem-solving, and basic team collaboration. However, the English and Psychometric test scores of 0 provide no positive data to assess communication clarity, grammar, professional language usage, logical reasoning, work attitude, stress handling, or team collaboration. Therefore, operational fit and soft skills cannot be positively confirmed based on the provided assessment data.