Customer Support Associate with less than a year in CRM & HR Operations
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
A highly motivated and results-driven Business Administration graduate with strong foundational knowledge in market research, stakeholder engagement, and project management. Seeking to leverage a creative problem-solving mindset and proven communication skills to contribute to a dynamic corporate environment.
Center for networking education & technology (C-NET)
OSC-IT (Advanced Excel, Banking & financial management, Data management)
August 1, 2025 – June 30, 2025
Dr. Ambedkar Memorial Institute of IT and Management Science, Rourkela
BBA
August 1, 2024 – June 30, 2024
Center for networking education & technology (C-NET)
PGDCA
August 1, 2024 – June 30, 2024
Ispat vidya mandir, sector-19, Rourkela.
CHSE 12TH
June 1, 2021 – May 31, 2021
Saraswathi shishu vidya mandir, Jagada, Rourkela.
HSC 10th
June 1, 2019 – May 31, 2019
Suzuki Service Center (Two-Wheeler Division)
Customer Relationship Executive
May 1, 2024 – Present
India
Clavictor Academy
HR Intern
January 1, 2024 – April 1, 2024
India
Live Project (Conducted Survey Among Farmers and Vendors – Global Mayors Challenge)
March 1, 2023 – March 1, 2023
Communicated with farmers and vendors to gather business insights. Targeted multiple markets to collect necessary data. Encouraged vendors to use cold storage facilities for vegetable preservation.
Project Seminar (Learn Employability Skills)
December 1, 2022 – December 1, 2022
Acquired entrepreneurial and communication skills. Created online promotional content. Secured 1st prize in an entrepreneurial presentation competition.
Diwali Live Project (Market and Sell Diwali Products at NIT, Rourkela)
October 1, 2022 – October 1, 2022
Sold diyas and decorative items to a large customer base. Served over 200 customers in a single day. Achieved more than 150% profit margin.
Group 3 Certification
Sri Sathya Sai Organization
June 1, 2026 – Present
Certificates of participation for outstanding service and teamwork
National Service Scheme (NSS)
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's involvement in volunteer activities with Sri Sathya Sai Organization and National Service Scheme demonstrates a commitment to community service, teamwork, and leadership. This indicates a proactive and socially conscious individual who values collaboration and contributing to a larger cause, which can be a positive cultural fit for organizations valuing social responsibility and teamwork.
Soft Skills & Operational Fit
The candidate exhibits strong soft skills including communication, interpersonal skills, customer relationship management, time management, team collaboration, and problem-solving. These are highly relevant for a Customer Support Associate role. The operational fit is good given the direct customer-facing experience and focus on customer satisfaction and issue resolution.