Customer Support Associate with 2+ years in operations and guest relations.
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Customer-focused hospitality and travel professional with 2+ years of combined experience in aviation, hospitality, and tourism operations. Skilled in itinerary planning, guest relations, and bookings with strong communication and multitasking abilities. Passionate about creating seamless travel experiences and maintaining exceptional service standards.
Frankfinn Institute of Air Hostess Training
Diploma in Aviation, Hospitality, Travel & Customer Service · Aviation, Hospitality, Travel & Customer Service
August 1, 2021 – June 30, 2022
S.S. Margol College
Bachelor of Science (B.Sc.) · Science
August 1, 2019 – June 30, 2021
RNS Pre-University College
PUC
June 1, 2016 – May 31, 2018
Mini Rose Public School
SSLC
June 1, 2015 – May 31, 2016
Travergy Router Pvt. Ltd.
Operations Executive
March 1, 2024 – Present
Bengaluru, Karnataka, India
Kempegowda International Airport
Receptionist - Lounge Service
January 1, 2022 – February 1, 2024
Bengaluru, Karnataka, India
AMADEUS Software Certification
AMADEUS
April 1, 2026 – Present
Frankfinn Aviation and Hospitality Diploma
Frankfinn
April 1, 2026 – Present
Cultural Fit Analysis
The psychometric test score of 0, which evaluates work attitude, stress handling, and team collaboration, indicates a severe lack of cultural fit or a fundamental inability to perform in these areas. This is a critical concern for any role requiring teamwork, resilience, and a positive work attitude.
Soft Skills & Operational Fit
While the candidate's work experience suggests exposure to customer interaction, coordination, and operational tasks, the psychometric test score of 0 indicates significant concerns regarding logical reasoning, work attitude, stress handling, and team collaboration. This score contradicts any inferred soft skills from their resume and raises serious doubts about operational fit.