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CTO / CIO | Led $50M+ Transformation Programs | AI-led ERP, CRM & Revenue Intelligence to Unlock Missed Demand
I operate at the intersection of enterprise-scale transformation and AI-native platform building. Over 25+ years, I have led technology organizations across retail, eCommerce, and telecom—delivering large-scale ERP and CRM transformations while also building modern, data-driven and AI-enabled platforms. My work spans two complementary domains: Enterprise Transformation (CIO / CTO lens) I have led multi-million-dollar programs modernizing core systems—ERP, CRM, and digital platforms—across complex, multi-geography environments. This includes defining enterprise architecture, driving governance, and aligning technology with measurable business outcomes such as revenue growth, cost efficiency, and operational resilience. AI-Native & Scalable Platforms (Startup / Scale-up lens) I design and build systems that go beyond traditional architectures—leveraging real-time data pipelines, event-driven systems, and AI models to create intelligence layers on top of existing platforms. These systems enable organizations to detect missed demand, optimize decisions, and operate in near real-time. Across both, my core focus is consistent: → Moving organizations from Systems of Record → Systems of Intelligence → Converting data into decision-making capability → Building platforms that are scalable, resilient, and outcome-driven I have led large cross-functional teams (300+ resources), managed significant program budgets (~$50M+), and worked closely with CXOs to translate business strategy into executable technology roadmaps. What differentiates my approach is the ability to bridge: • Legacy systems and modern architectures • Business strategy and technical execution • Stability (enterprise) and speed (startup environments) As AI reshapes enterprise technology, I am focused on building systems that not only support operations—but actively drive revenue, efficiency
K.J. Somaiya Institute of Dharma Studies
P.G. Diploma in Chinese Buddhism, Religious Philosophy, Epistemology, Hermeneutics, Religious Ethics
August 1, 2019 – May 1, 2022
Birla Institute of Technology, Mesra
ME(Software Engg.), Computer Software Engineering
January 1, 2000 – January 1, 2002
Neve Jewels Group
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Mumbai, Maharashtra, India · On-site
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Cultural Fit Analysis
The candidate has a diverse background across various industries (retail, telecom, travel) and roles, indicating adaptability. Their experience in leading large teams and managing complex projects suggests a collaborative approach. However, the target role is 'Software Engineer', which is a significant shift from their recent senior leadership and program management positions. This misalignment in role type might impact cultural fit for a hands-on engineering role, despite their broad industry exposure.
Soft Skills & Operational Fit
The candidate's extensive experience in program management and senior leadership roles suggests strong organizational, strategic planning, and stakeholder management skills. Their background in leading complex projects indicates an ability to handle operational challenges and drive initiatives. However, the provided data does not offer direct insights into specific soft skills like teamwork or adaptability beyond what can be inferred from leadership roles.