Manager, Professional Services, AI, CX with 10+ years in operations, experienced in Data Analysis
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Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Administrative Professional and Aspiring Data Analyst with over 10 years of experience in administration, records management, stakeholder engagement, and operational coordination. Recently trained in Data Analysis with practical experience in data cleaning, descriptive statistics, regression analysis, dashboard creation, and data visualization using Microsoft Excel. Combines analytical thinking with strong organizational and communication skills.
University of Benin
Master of Business Administration (MBA)
August 1, 2013 – June 30, 2015
University of Benin
B.Sc. (Ed.) Economics & Statistics · Economics & Statistics
August 1, 2004 – June 30, 2008
Zephan School
Head of Administration
January 1, 2021 – January 1, 2025
Warri South, Delta State, Nigeria
Hedmarz Nigeria Limited
Administrative Officer
January 1, 2011 – January 1, 2013
Warri South, Delta State, Nigeria
Mental Health and Workplace Productivity Analysis
June 17, 2026 – Present
Cleaned and prepared workplace mental health datasets for analysis. Performed descriptive and regression analyses using Excel. Examined relationships between mental health conditions and productivity. Created dashboards and visualizations to communicate findings. Presented actionable recommendations based on data insights.
Data Analysis Certification
TechCrush
June 1, 2026 – Present
Certificate in Information Technology
HBPL ICT Centre, Warri
January 1, 2012 – Present
Cultural Fit Analysis
The candidate's background in education and administration, combined with recent data analysis training, suggests adaptability and a drive for professional development. The project on 'Mental Health and Workplace Productivity Analysis' indicates an interest in impactful, data-driven insights. However, the target role 'Manager, Professional Services, AI, CX' requires a much stronger foundation in AI, CX, and professional services management, which is not evident in the current profile. The candidate's experience is primarily in administrative support and nascent data analysis, not directly in leading professional services teams or deep AI/CX implementations.
Soft Skills & Operational Fit
The candidate demonstrates strong organizational, communication, and stakeholder management skills through their administrative roles. Their professional summary highlights analytical thinking and a commitment to continuous learning, which are valuable for operational fit. The project experience indicates an ability to translate data into actionable recommendations, crucial for a managerial role.