Data Analyst with 1+ years in Power BI, SQL & Excel
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Analytical and detail-oriented professional with over 1 year of experience in technical support at Accenture, now transitioning into a Data Analyst role. Proficient in Power BI, Advanced Excel, and SQL, with hands-on experience in solving business problems, managing data pipelines, and automating manual reporting. Adept at translating technical data into actionable insights for business stakeholders.
JIET Group of Institutions
B. Tech · Electrical Engineering
N/A – June 30, 2025
Apex Bharti Senior Secondary School, Jodhpur
12th Passed
N/A – Present
St. John's School, Jodhpur
10th Passed
N/A – Present
Purshotam Profiles Pvt Ltd
MIS Executive
December 1, 2025 – Present
New Delhi, Delhi, India
Accenture
Technical Support Associate
October 1, 2023 – November 1, 2024
Gurgaon, Haryana, India
Support Performance Dashboard (Power BI + Excel)
June 1, 2026 – Present
Designed an interactive dashboard integrating SQL queries and Excel exports to track resolution time, issue categories, and backlog trends.
Service Ticket Insights using SQL
June 1, 2026 – Present
Wrote optimized SQL queries to analyze over 100K+ ticket logs, identify root causes, and suggest automation opportunities for recurring issues.
Microsoft Excel - Advanced
Innozant
June 1, 2026 – Present
Power BI Data Analyst
Innozant
June 1, 2026 – Present
SQL for Data Analysis
Innozant
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project diversity, ranging from support performance dashboards to service ticket insights and inventory management, shows adaptability and a broad interest in applying data analysis across different business functions. Their transition from a technical support role to a Data Analyst role, coupled with proactive learning and certifications, indicates a growth mindset and alignment with a data-driven culture. The experience in both Accenture and Purshotam Profiles Pvt Ltd suggests exposure to different organizational environments, contributing to a versatile cultural fit.
Soft Skills & Operational Fit
The candidate demonstrates strong analytical thinking, communication, and stakeholder management skills, which are crucial for a Data Analyst role. Their experience in technical support involved root-cause analysis and stakeholder communication, indicating a good operational fit for roles requiring problem-solving and collaborative data insights. The ability to work with cross-functional teams and support management with data-driven insights aligns well with typical data analyst responsibilities.