Customer Support Associate with 5+ years in customer handling, sales, and training.
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
I am an enthusiastic and determined person with an over-achieving and go-getter positive attitude. I would very much like to use all my skills and knowledge to grow the organization and parallel self-growth as well. "Smiling even in my worst days is what keeps me going and overcoming all the hurdles that await me in"
Arya Vidyapeeth College
Bachelor of Arts
N/A – Present
Naandi Foundation
Freelance Master Trainer
January 1, 2024 – Present
India
ICICI Bank
Phone Banking - Service Cart
January 1, 2023 – December 31, 2023
India
Spardha Learnings Pvt Ltd.
Customer Experience Associate
January 1, 2022 – December 31, 2023
India
Myriad Tech Consultant
Customer Consultant 2
January 1, 2020 – December 31, 2022
India
Additional course in Human Rights
Unknown
June 1, 2026 – Present
Excel to knowledge
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience across different companies (Myriad Tech Consultant, Spardha Learnings, ICICI Bank, Naandi Foundation) and roles (Customer Consultant, Customer Experience Associate, Phone Banking, Master Trainer) demonstrates adaptability. Their interest in 'Social impact and NGO work' and 'Public speaking and training sessions' suggests a community-oriented and collaborative mindset. The breadth of experience and stated soft skills align well with a customer-centric organizational culture.
Soft Skills & Operational Fit
The candidate exhibits strong soft skills relevant to customer support, including communication, problem-solving, and a strong work ethic. Their experience in handling customer complaints, cross-selling, and meeting sales targets indicates operational fit for a customer-facing role. The self-description as an 'enthusiastic & determined personal with an over-achieving and go-getter positive attitude' suggests a proactive approach to work.