Test Analyst with 4+ years in Salesforce Sales Cloud, Functional/Regression Testing, and Agile Metho
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Test Analyst with 4.8 years of experience at Infosys Limited, specializing in Salesforce Sales Cloud, functional/regression testing, and Agile methodologies. Skilled in Azure Test Management, Jira, and end-to-end QA processes, with proven ability to reduce defect leakage and improve testing efficiency.
Jaihind College of Engineering
Bachelor of Engineering (B.E.)
June 1, 2016 – March 1, 2020
Infosys Limited
Test Analyst
June 1, 2021 – January 31, 2026
India
ABB Continuous Release
June 17, 2026 – Present
Performed functional, regression, sanity, and smoke testing in SIT & UAT environments. Worked extensively on Salesforce Sales Cloud (Accounts, Opportunities, Leads, Campaigns, Cases, Contacts). Reduced defect leakage by 20% in UAT, enhancing product quality and client satisfaction. Used Azure for test management: created/executed test cases, reported bugs, and performed bug retesting. Collaborated closely with developers and business analysts to understand change request requirements. Supported UAT testers in completing UAT testing.
Proximus
June 17, 2026 – Present
Conducted regression and functional testing based on US requirements. Analyzed requirements, prepared and executed test cases in UAT & ITT environments. Ensured smooth communication with development teams for defect resolution. Used Jira for test management: captured test evidence, logged bugs, and followed up for closure.
Cultural Fit Analysis
The candidate's experience across two professional projects (ABB Continuous Release, Proximus) at Infosys Limited shows adaptability to different project requirements and client needs (e.g., US requirements for Proximus). The specialization in Salesforce Sales Cloud and various testing methodologies aligns well with roles requiring structured QA processes. The breadth of skills in test management tools (Azure, Jira) and Agile practices indicates a willingness to adopt diverse operational frameworks. The focus on improving product quality and client satisfaction suggests a results-oriented approach.
Soft Skills & Operational Fit
The candidate demonstrates good collaboration skills by working closely with developers, business analysts, and supporting UAT testers. The ability to analyze requirements and ensure smooth communication for defect resolution indicates strong operational fit for a Test Analyst role. The focus on reducing defect leakage suggests a quality-oriented mindset.