ERP Developer with 10+ years in Retail ERP systems & MS SQL Server
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Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Senior ERP Application Support Specialist and Database Administrator with 14+ years of experience in retail ERP systems, MS SQL Server administration, and multi-branch system support. Strong expertise in ERP implementation, application support, database replication, POS systems, SAP MM/FICO, and HR systems. Proven ability to support large retail environments, resolve critical incidents, and ensure system availability and data integrity.
Alexandria University – Faculty of Commerce
Master of Business Administration (EMBA)
August 1, 2017 – June 30, 2022
Alexandria University
Diploma · Human Resources Management
August 1, 2008 – June 30, 2010
Amity University
Diploma · International Business Management
N/A – June 30, 2014
Alexandria University
Bachelor of Commerce · Accounting
N/A – June 30, 2007
Digital Egypt Pioneers Initiative (DEPI)
Professional Data Analyst
November 1, 2025 – May 1, 2026
India
Alexandria For You
Training Administrator (Part-Time)
October 1, 2013 – October 1, 2015
India
Fathalla Market Group
Senior ERP Application Support
October 1, 2010 – Present
India
Under Dr. Mohamed Wahba
HR Training (Internship)
November 1, 2009 – May 1, 2010
India
Faculty of Commerce – Alexandria University
Internal Auditor (Part-Time)
November 1, 2008 – Present
India
Soft Skills Training
Arab Academy for Science & Technology
June 1, 2026 – Present
Investment & Stock Market Course
Faculty of Commerce
June 1, 2026 – Present
General, Business & Academic English
AMIDEAST
June 1, 2026 – Present
ICDL Certification
Unknown
June 1, 2026 – Present
Data Analysis – Power BI - Tableau -Advanced Excel ( DEPI 2026)
Digital Egypt Pioneers Initiative (DEPI)
January 1, 2026 – Present
SAP Training – SAP BASIS (Jupiter Co., 2025)
Jupiter Co.
January 1, 2025 – Present
SAP Training – SAP MM (Jupiter Co., 2023)
Jupiter Co.
January 1, 2023 – Present
SAP Training – SAP FICO (Jupiter Co., 2023)
Jupiter Co.
January 1, 2023 – Present
Cultural Fit Analysis
The candidate's long tenure at Fathalla Market Group (13+ years) indicates loyalty and stability. The diverse educational background (MBA, HR, International Business) combined with certifications in SAP and Data Analysis suggests a continuous learning mindset and adaptability. The experience across various ERP modules and additional enterprise systems shows a broad technical interest and ability to integrate into diverse technical environments. The part-time internal auditor role also highlights a detail-oriented and compliance-focused approach.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through extensive experience in end-to-end ERP support, incident management, and system administration. Soft skills such as analytical thinking, problem-solving, ability to work under pressure, and being team-oriented are explicitly mentioned, which are crucial for a senior support role. The experience in training administration also suggests good communication and organizational skills.