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CEO & Co-Founder, Ōlelo Intelligence | Transforming Automotive Service with Voice AI | Former CTO Jack in the Box, CTO/COO ProService Hawaii
I'm building Ōlelo Intelligence to transform how automotive service businesses capture revenue from every customer conversation. Since launching in Q2 2025, we’ve grown rapidly across the country (>100 locations), servicing the likes of AAMCO, Meineke, Midas, and Mister Transmission. Our voice analytics and coaching platform helps service advisors convert more calls into booked appointments—delivering measurable revenue growth for franchise operators. Before founding Olelo AI, I spent more than 20 years as a B2B technology leader for large-scale businesses, with a passionate for applied conversational AI (CTO at Jack in the Box), modernizing tech stacks (CTO at ProService Hawaii), and machine learning (SVP at LPL Financial), for example. I'm particularly energized by applying AI to traditional industries where the technology can create immediate, tangible value for frontline workers and business owners alike. Based in Honolulu. Building in San Francisco.
UC San Diego
Masters Degree in Data Science and Engineering, Data Science, Machine Learning, AI
September 1, 2015 – May 1, 2017
University of Washington
Bachelors of Science, Mechanical Engineering
N/A – Present
UC San Diego
Masters of Advanced Study, Data Science and Engineering
N/A – Present
Olelo Intelligence
CEO, Founder
July 1, 2024 – Present
Honolulu, Hawaii, United States · Remote
ProService Hawaii
Chief Transformation Officer
January 1, 2024 – June 1, 2024
ProService Hawaii
Chief Operations Officer
May 1, 2021 – January 1, 2024
ProService Hawaii
Chief Technology Officer
May 1, 2020 – June 1, 2024
Jack in the Box
Chief Technology Officer
July 1, 2018 – February 1, 2020
Jack in the Box
Consultant
March 1, 2017 – July 1, 2018
Kahale Technology Consulting
Principal Consultant
December 1, 2016 – January 1, 2021
Greater San Diego Area
OneRoof Energy, Inc.
Vice President, Engineering and Technology
May 1, 2016 – December 1, 2016
Greater San Diego Area
LPL Financial
Senior Vice President, Product Management and Engineering
February 1, 2014 – June 1, 2015
San Diego, California
Dell
Director, Product Management and Engineering and Chief of Staff to CIO
October 1, 2010 – February 1, 2014
Round Rock, Texas
HyveWorks, Inc.
Chief Technology Officer
February 1, 2010 – September 1, 2010
Austin, Texas Area
Michael and Susan Dell Foundation
Head of Product and Application Development
April 1, 2008 – January 1, 2010
Dell, Inc
Director, Product Management and Director, Enterprise Architecture
March 1, 2004 – April 1, 2008
Round Rock
Advanced Micro Devices
Senior Data Warehouse Consultant
August 1, 2003 – March 1, 2004
Nationwide Financial
Director, Information and Technology
March 1, 1998 – March 1, 2000
GE
Mechanical Engineer, Nuclear Design
December 1, 1996 – March 1, 1998
NASA Ames Research Center
Mechancial Engineer, Intern
June 1, 1993 – December 1, 1995
Cultural Fit Analysis
The candidate's diverse experience across multiple industries (automotive, B2B services, finance, retail, energy, non-profit, hardware) and roles (CEO, CTO, COO, VP, Director) indicates a high degree of adaptability and a broad perspective. The entrepreneurial venture and focus on AI align well with a forward-thinking, growth-oriented culture. The progression through leadership roles suggests ambition and a drive for impact.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, strategic planning, and operational management skills through various executive roles. Experience in driving organizational change, implementing agile methodologies, and building high-performing teams indicates a robust operational fit. The entrepreneurial background also suggests a proactive and innovative mindset.