Client Director, Strategic Accounts @ ServiceNow
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In my current role at ServiceNow, I am responsible for driving strategic partnership and digital transformation initiatives for financial services. My role focuses on delivering innovative solutions that enhance operational efficiency, customer experience, and business value.
ESSEC Business School
Master of Science (MS), Information Systems and Telecommunication Networks Management
January 1, 2013 – January 1, 2014
Télécom Paris
Master of Science (MS), Information Systems and Telecommunication Networks Management
January 1, 2013 – January 1, 2014
EM Normandie Business School
Master's degree, Business Administration and Management
January 1, 2009 – January 1, 2013
ServiceNow
Client Director Stategic Account
February 1, 2025 – Present
Montreal, Quebec, Canada
ServiceNow
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July 1, 2021 – January 1, 2024
SAP
Senior Account Executive | Business Technology Platform | Eastern Canada @SAP ☁️
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April 1, 2016 – April 1, 2018
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Account Executive Associate
July 1, 2015 – March 1, 2016
Nokia
Support Specialist | SAP Centre of Excellence
September 1, 2013 – December 1, 2014
Paris Area, France
Orange Business Services
Solution Specialist | Mobility solutions
September 1, 2011 – August 1, 2013
Paris Area, France
Microsoft Certified: Azure AI Fundamentals
Microsoft
June 24, 2026 – Present
What Is Generative AI?
June 24, 2026 – Present
SAP Sales Professional - SAP Leonardo 2018
SAP
June 24, 2026 – Present
HANA Cloud Platform
SAP
June 24, 2026 – Present
Cloud Architecture: Core Concepts
June 24, 2026 – Present
Learning Cloud Computing: Core Concepts
June 24, 2026 – Present
Scratch Level 2 Coding
SAP
June 24, 2026 – Present
Microsoft Global Hackathon 2022
Microsoft
June 24, 2026 – Present
Microsoft Global Hackathon 2021
Microsoft
June 24, 2026 – Present
Microsoft Certified: Azure Data Fundamentals
Microsoft
June 24, 2026 – Present
Accessibility in Action
Microsoft
June 24, 2026 – Present
SAP End-to-End Solutions Knowledge 2019 - Intelligent Enterprise
SAP
June 24, 2026 – Present
Business Intelligence & Predictive Analytics
SAP
June 24, 2026 – Present
Cultural Fit Analysis
The candidate has a consistent career trajectory within large, established technology companies (Nokia, Orange Business Services, SAP, Microsoft, ServiceNow). This indicates a preference for structured environments and experience navigating complex corporate cultures. Their roles have consistently involved client engagement and solution delivery, suggesting a collaborative and results-oriented approach. The breadth of experience across different platforms (SAP, Azure, ServiceNow) shows adaptability and a willingness to learn new ecosystems.
Soft Skills & Operational Fit
The candidate's experience in client director and solution executive roles suggests strong communication, negotiation, and strategic thinking skills. Their history of working with large enterprise clients implies an ability to manage complex relationships and drive business outcomes. The focus on digital transformation and workflow optimization aligns with operational efficiency.