Senior QA Consultant with 7+ years in Salesforce CRM & Agile Delivery
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Assessing your cultural and operational fit
Senior Salesforce QA Lead with 7+ years of expertise in Salesforce CRM, specializing in Sales and Service Cloud testing. 6X Salesforce Certified with strong proficiency in SDLC, Agile delivery, and defect lifecycle management. Experienced in leading large QA teams, driving certification programs, and serving as a trusted POC for clients and leadership. Adept in test strategy, data migration validation, and backend testing using SOQL to ensure seamless, high-quality Salesforce implementations.
Hemwati Nandan Bahuguna Garhwal University, Dehradun
BSC · Information Technology
August 1, 2019 – June 30, 2019
HCL Tech
Salesforce QA Lead || Senior Consultant
June 1, 2024 – Present
Noida, Uttar Pradesh, India
Deloitte Consulting USI
Salesforce QA ||Business Analyst
September 1, 2020 – June 1, 2024
Gurgaon, Haryana, India
Concentrix
CRM Specialist
June 1, 2019 – September 1, 2020
Gurgaon, Haryana, India
Salesforce Certified Associate
Salesforce
June 1, 2026 – Present
Salesforce Certified AI Associate
Salesforce
June 1, 2026 – Present
Salesforce Certified Admin
Salesforce
June 1, 2026 – Present
Salesforce Certified Advance Admin
Salesforce
June 1, 2026 – Present
Salesforce Certified Service Cloud Consultant
Salesforce
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience across HCL Tech and Deloitte Consulting USI, coupled with their involvement in team-building activities and certification drives, indicates a strong cultural fit for dynamic, collaborative, and growth-oriented environments. Their leadership in mentoring and driving best practices aligns well with a culture of continuous improvement and knowledge sharing. The breadth of Salesforce certifications also shows a commitment to professional development.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, communication, and project management skills through their experience leading a QA team, coordinating with various stakeholders, and mentoring new joiners. Their active participation in Agile ceremonies and focus on continuous process improvement indicate a proactive and collaborative operational fit. The extracurricular activities also highlight a commitment to team well-being and engagement, suggesting a positive cultural contribution.