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QA Engineer with 3+ years in Manual Testing, Automation, Defect Management, and Agile Methodologies.
Having 3 years of IT industry experience in Software Testing with Manual Testing on Web based applications and Mobile application. Expertise in Software Testing Life Cycle (STLC), Defect Management Life Cycle, Software Development Life Cycle (SDLC) methodologies. Experience in executing Test Cases to test the application functionality against the requirements manually. Experience in testing the Functionality, Compatibility, and Regression testing. Prepared various types of Testing Documents like Test Scenarios, Test Cases, Defect Reports and Status Reports. Defect Reporting and Tracking using Automation Tools like Azure. Preparing Daily & Weekly Status Reports on release basis. Expertise in analysing the results and reporting suggestions and defects.
CMR Engineering College
Bachelor of Technology · Mechanical Engineering
N/A – Present
Mindgraph Technologies
Software Test Engineer
May 1, 2023 – Present
Hyderābād, Telangana, India
ITSM (Information Technology Service Management)
June 11, 2026 – Present
Tested ITSM modules including incident, problem, service request, and asset management to ensure accurate ticket lifecycle handling. Designed and executed manual test cases, validated workflows, and collaborated with stakeholders to ensure complete test coverage and timely defect resolution. Ensured system reliability and usability by validating end-to-end workflows and regression testing.
MYairports (Enhanced Travel Experience)
June 11, 2026 – Present
Projects Undertaken under Malaysia Airports Holdings Berhad (MAHB) MYairports: Performed functional, regression, and integration testing for an aviation mobile application(IPA & APK) featuring real-time flight tracking and personalized user updates. Designed and executed test cases to validate UI, flight status updates, and user notifications. Logged and tracked defects using defect management tools, collaborated with developers to resolve issues, and ensured application stability across releases. Validated end-to-end user workflows to enhance overall travel experience and application reliability. Participated in test execution cycles and ensured quality delivery of application releases.
Enterprise Content Management System (ECMS)
June 11, 2026 – Present
Enterprise Content Management System (ECMS) is a web-based application used to create, manage, and publish digital content across multiple websites. The system allows users to add, edit, approve, and publish content while ensuring secure credential operations and role-based access control. The application supports content validation workflows and ensures accurate display of content across live websites.
STARdesk (Service Ticketing, Automation & Resolution System)
June 11, 2026 – Present
Performed manual testing for CRM mobile application used to manage customer feedback integrated with Freshdesk. Designed and executed test plans, test cases, and test scenarios to ensure end-to-end test coverage. Identified, logged, and tracked defects using defect management tools, collaborating with developers to resolve issues efficiently. Conducted functional, regression, and UI testing to validate system functionality and improve application quality. Verified Freshdesk integration workflows to ensure accurate customer ticket creation and resolution tracking.
Cultural Fit Analysis
The candidate's project experience, particularly in diverse domains like Enterprise Content Management, Aviation, CRM, and ITSM, indicates adaptability and a willingness to work across different business contexts. Their involvement in Agile teams and collaboration with various stakeholders suggests a team-oriented approach. The breadth of skills in both manual and automation testing, along with defect management, aligns well with a dynamic QA environment.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through their detailed descriptions of test case creation, defect tracking, and participation in Agile ceremonies. Their experience in collaborating with developers and business teams indicates good communication and teamwork skills. The ability to prepare daily/weekly status reports suggests good organizational and reporting capabilities.