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Senior Business Analyst and Scrum Master with 10+ years in Business Analysis, Digital Transformation
Seeking to handle increasing responsibility and challenging assignments to harness my technical skills, knowledge and achieve recognition. To develop my career as a valuable contributor in the areas of Business Analyst, Software Testing and Team management and by demonstrating quality ideas and work for an organization where there is ample scope for individual as well as organization. With 13+ years of experience spanning Business Analysis, Digital Transformation, and Software Testing, including 10 months in Test Team Management, I possess technical expertise across the Software Testing Life Cycle (STLC) from requirement gathering to User Acceptance Testing (UAT). I have successfully led digital transformation projects for government applications, including cloud migration to AWS and Azure platforms, and managed end-to-end enhancements as a Business Analyst.
Mangalore University
Bachelor of Engineering · Electronics and Communication
N/A – June 30, 2005
Helius Tech. Pte Ltd, Singapore (Client NCS Group)
Senior Business Analyst
February 1, 2021 – July 1, 2023
Singapore, Central Singapore Community Development Council, Singapore
Expleo Group (Client MSIG Insurance Singapore)
Senior Test Consultant
February 1, 2018 – February 1, 2020
Singapore, Central Singapore Community Development Council, Singapore
School Cockpit Plus (SC+), IRAS-IRIN3
February 1, 2021 – July 1, 2023
NCS is a leading information, communications and technology (ICT) service provider headquartered in Singapore and a wholly owned subsidiary of SingTel Group. Helping governments and enterprises in Asia Pacific change to better serve the communities. Working more closely with Singapore government agencies to further support their digital transformation and innovation needs. School Cockpit Plus is a a web-based administration system available to MOE Kinder Garden, primary schools, secondary schools, junior colleges and centralized institute under the purview of the Ministry of Education (eFNA) is a robust and simple-to-use financial planning app designed for Aviva Relationship Consultants (ARCs). I R I N Inland Revenue Interactive Network, Core tax administration system that makes everything possible. Integrated system comprising: Internet facing transactional portal, Intranet functionalities (online and batch), Information collection and processing, Payment and refund, Enforcement, Integrated with analytics. Worked for Property tax digital services, Straight through processing (STP)and Intranet modules.
Project Optimus
February 1, 2018 – February 1, 2020
MISG being our client is one of Asia’s leading general insurers, with a solid presence in Singapore over 100 years. The main goal of this project is to go live of all Non-LIFE Insurance - Business Intelligence (BI) Reports from various departments like Claims Management, Reinsurance, Finance and Business Operations-Management to be used by their users for BAU purposes, which includes Auditing and tracking of their Agents and Business Partners.
Business Analysis Fundamentals certification
Unknown
September 1, 2022 – Present
Software Engineering Certification 1
Capgemini Internal
January 1, 2013 – Present
Software Engineering Certification 2
Capgemini Internal
January 1, 2013 – Present
Cultural Fit Analysis
The candidate's experience across various industries (government, insurance, media, telecom) and different project types (digital transformation, BI reporting, legacy system migration) suggests adaptability and a broad perspective. Their involvement in Agile teams and direct client interaction indicates a collaborative and client-focused approach, which aligns well with dynamic organizational cultures. The objective statement also highlights a desire for growth and contribution.
Soft Skills & Operational Fit
The candidate demonstrates strong organizational and leadership skills, having managed test teams and coordinated UAT activities with cross-functional teams. Their experience in stakeholder management, risk identification, and status reporting indicates good operational fit. The ability to handle competing priorities in a fast-paced environment and an entrepreneurial drive are also positive indicators.