Lead Quality Analyst with 4+ years in Salesforce QA, Automation & Functional Testing.
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Quality Assurance professional with over 4 years of experience specializing in Salesforce applications, automation testing, and end-to-end QA lifecycle management. Proven track record in reducing post-release bug reports by 20% and increasing customer satisfaction by 25% through rigorous regression testing and defect management. Skilled in Selenium WebDriver for automation; proficient in SQL-based data validation, API/integration testing, and performance testing using JMeter. Experienced in Agile/Scrum and Waterfall methodologies, JIRA-based defect tracking, and cross-functional team collaboration. Adept at ERP-Salesforce integration testing and delivering quality software across Sales Cloud, Service Cloud, and custom Lightning components.
Jagran Institute of Arts, Science and Commerce
Masters of Commerce · Commerce
October 1, 2021 – July 1, 2023
Cloud Analogy
Salesforce Quality Analyst
October 1, 2025 – Present
Noida, Uttar Pradesh, India
CloudCentric Infotech Pvt. Ltd
QA Executive
May 1, 2024 – September 1, 2025
Noida, Uttar Pradesh, India
IntelloGrit Pvt. Ltd
Software Quality Engineer
June 1, 2022 – February 1, 2024
Noida, Uttar Pradesh, India
ISTQB Certified
Unknown
June 1, 2026 – Present
Salesforce Certified AI Associate
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate has worked across multiple companies and projects, demonstrating adaptability to different organizational cultures and project demands. Their experience with both Agile/Scrum and Waterfall methodologies indicates flexibility. The breadth of skills and exposure to various Salesforce clouds and testing types suggest a willingness to learn and take on diverse challenges. The mention of contributing to continuous improvement aligns with a growth-oriented culture. However, the lack of specific project details beyond job descriptions makes it difficult to fully assess cultural alignment with a specific target company.
Soft Skills & Operational Fit
The candidate demonstrates strong collaboration skills, working effectively with development, product, and upstream/downstream teams. Their experience in Agile/Kanban environments indicates adaptability to changing priorities. The ability to track and report QA metrics suggests a data-driven approach to quality assurance. The candidate's descriptions highlight a proactive approach to identifying and managing defects, contributing to continuous improvement.