Client Success with 4+ years in Sales, Operations & Market Segmentation
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Assessing your cultural and operational fit
Resourceful Client Success Specialist with 4+ years of experience in Sales, Sales Operations, and Market Segmentation. Proven ability to drive new business growth through GTM strategy execution, improving conversion rates by 30% and increasing outreach response rates by 45%. Expertise in workflow automation, CRM optimization, and data hygiene, improving operational efficiency by 30%. Adept at leveraging AI tools, cross-functional collaboration, and data-driven decision-making to enhance sales performance and client success.
M.M Engineering College, MM (DU).
B.Tech. · Computer Science & Engineering
N/A – June 30, 2021
Forgeahead Solutions
Client Success Specialist International End-to-End Sales & Operations
September 1, 2023 – Present
India
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ETERNUS SOLUTIONS
Salesforce Developer
January 1, 2020 – January 31, 2021
India
Offensive Approach to Hunt Bugs
Hackers Era
June 1, 2019 – Present
OWASP Sea Sides Conference
Unknown
February 1, 2019 – Present
Blockchain Architecture Design and Use Cases
NPTEL and IBM
January 1, 2019 – Present
Bitcoin CryptoCurrency and Blockchain
Udemy
January 1, 2019 – Present
Coordination in IOT Challenge
13 India Technologies
January 1, 2019 – Present
Ethical Hacking
Kyrion Technologies Pvt. Ltd.
September 1, 2018 – Present
Data and Internet Security Council
Craw Security
May 1, 2018 – Present
Introduction to Internet of Things
NPTEL
January 1, 2018 – Present
IOT Challenge
13 India Technologies
January 1, 2018 – Present
Cultural Fit Analysis
The candidate's diverse experience across various industries (BFSI, HealthTech, EdTech, Construction, Media) and international markets (US, UK, Middle East) suggests adaptability and a broad perspective, contributing positively to cultural fit. Their proactive approach to leveraging AI tools and data-driven decision-making aligns with modern, innovative work environments. The previous role as a Salesforce Developer, while technical, also involved client interaction and understanding business requirements, indicating a versatile background.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills in cross-functional collaboration, team leadership, and client communication. Their experience in streamlining operational workflows, building SOPs, and automating processes indicates a strong operational fit for a role focused on client success and efficiency. The ability to mentor and train team members also highlights leadership and interpersonal skills.