JOHN IKEDICHI NNAEMEKA
Technical Support Rep.Customer Support Representative
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Customer Support Representative
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Motivated student nurse with excellent communication, organizational, and problem-solving abilities. Experienced in working with diverse individuals in demanding environments, demonstrating empathy, patience, and professionalism. Seeking an opportunity to apply these transferable skills in Data Analysis position while contributing to outstanding organisation and Coordination of Resources.
Abia State University, Uturu
Reproductive Health Provider (RHP) · Reproductive Health
May 1, 2026 – Present
Abia State University
BNSc Nursing · Nursing
August 1, 2023 – Present
Deeper Life High School, Nteje
WASSCE
June 1, 2013 – May 31, 2019
Madonna Catholic Hospital, Umuahia
Intern Nurse
December 1, 2025 – January 31, 2026
Umuahia North, Abia State, Nigeria
Amuzukwu Primary Health Care, Umuahia
Intern Nurse
February 1, 2025 – March 31, 2025
Umuahia North, Abia State, Nigeria
SHARKROLL
Community Manager
March 1, 2024 – June 30, 2024
India
English Proficiency Certificate
EF SET
June 22, 2026 – Present
Cultural Fit Analysis
The candidate's background in nursing and community management, coupled with interests in learning new software and remote work, suggests adaptability and a willingness to learn. The diverse experience, while not directly technical, indicates a service-oriented individual who can interact with various stakeholders. The stated interest in a 'Data Analysis position' in the resume objective, despite applying for 'Technical Support Rep.', might indicate a broader career aspiration, which could be a factor in long-term cultural fit if the technical support role is not seen as a stepping stone to data analysis.
Soft Skills & Operational Fit
The candidate exhibits strong soft skills, particularly in interpersonal communication, empathy, and conflict resolution, developed through nursing internships and a community manager role. These are highly valuable for a Technical Support Rep. The experience in managing patient care and educating others suggests a methodical approach to problem-solving and a focus on user guidance. The community manager role also highlights experience in daily customer engagement and issue resolution, which aligns well with operational fit for a support position.