Senior Analyst with 10+ years in Accounts Receivable, OTC & Analytics
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Results-driven Accounts Receivable and OTC professional with 9+ years of experience in collections, cash application, dispute resolution, reconciliation, and financial reporting within global shared services operations at Maersk Global Service Centre. Skilled in managing global customer portfolios, improving collection efficiency, and supporting cash flow optimization through effective stakeholder collaboration and process improvement initiatives. Proficient in SAP S/4HANA, SAP ECC, Power BI, GetPaid, and advanced Excel reporting. MBA in Business Analytics with expertise in AR operations, customer relationship management, and financial reporting.
Dr. D. Y. Patil University, Pune, India
MBA · Business Analytics
August 1, 2022 – June 30, 2024
Pune University, Pune, India
Post-Graduation
August 1, 2013 – June 30, 2015
Pune University, Pune, India
Bachelor's Degree
August 1, 2009 – June 30, 2012
Maersk Global Service Center
Senior Analyst – OTC Collections & Analytics
January 1, 2016 – Present
India
WNS Global Services Pvt. Ltd.
Senior Associate – Customer Service
January 1, 2013 – January 1, 2016
India
The Study of Supply Chain Optimization in Maersk
January 1, 2022 – January 1, 2024
Applied data analysis to evaluate DSO trends, cash flow, and financial performance. Analyzed multi-country operational data to identify growth and efficiency opportunities.
Cultural Fit Analysis
The candidate's experience at Maersk Global Service Center, a large multinational, suggests adaptability to diverse work environments and global teams. Their MBA in Business Analytics and capstone project on supply chain optimization indicate a proactive approach to learning and applying new skills, which aligns with a culture of continuous improvement. The breadth of skills from financial operations to data analytics shows a versatile profile.
Soft Skills & Operational Fit
The candidate demonstrates strong stakeholder management, cross-functional collaboration, and process improvement skills. Their experience in customer service and team mentoring suggests good communication and leadership potential, which are crucial for a Senior Analyst role. The focus on data-driven strategies and efficiency improvements aligns well with operational excellence.