Service Management | Project Management | Consultant for European Comission DG Taxud
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Assessing your cultural and operational fit
Experienced Team and Service Manager with a demonstrated history of working in the information technology and services industry. Skilled in Unified Communications solutions, Project, Incident and Problem Management, Testing and Service Operations.
Spiru Haret University, Brașov
Bachelor's degree, Management
January 1, 2005 – January 1, 2008
Transilvania University of Brasov
Bachelor's degree, Telecommunications Engineering
January 1, 2002 – January 1, 2008
Energetic High School, Câmpina
High School Diploma, Informatics
January 1, 1998 – January 1, 2002
NTT DATA
Project Manager
April 1, 2026 – Present
Belgium · Remote
IBM
Service Level Manager / Process Lead
November 1, 2025 – April 1, 2026
IBM
Continuous Service Improvement Manager
May 1, 2025 – April 1, 2026
IBM
Incident Manager / Process Owner
February 1, 2022 – May 1, 2025
Freelance
IoT Helium Network via Blockchain Enthusiast
May 1, 2021 – January 1, 2022
Hybrid
DEBUG NOMAD
Operations Manager
February 1, 2020 – September 1, 2020
Tarragona, Catalonia, Spain · Hybrid
Atos IT Solutions and Services A/S
Operational Team Manager & Service Operations
April 1, 2019 – January 1, 2020
Braşov, Romania · On-site
Atos IT Solutions and Services A/S
Back End Support Project & Team Manager
November 1, 2017 – January 1, 2020
Braşov, Romania · On-site
Unify
Back End Support (2nd level) Team Lead
July 1, 2016 – October 1, 2017
Braşov, Romania
Siemens Enterprise Comunications GmbH & CoKG
Software Quality Assurance Tester
June 1, 2011 – December 1, 2011
Witten, Germany · On-site
Unify
Telecommunications Software Engineer - Back End Support (2nd level) Team
March 1, 2011 – June 1, 2016
Braşov, Romania
Ipsos Interactive Services
Data Analyst
January 1, 2008 – March 1, 2011
Braşov, Romania · On-site
Major Incident Management Expert
IBM
June 27, 2026 – Present
IBM Certified Advocate - Cloud V2
IBM
June 27, 2026 – Present
ITIL v4 Foundation Certificate in IT Service Management
AXELOS Global Best Practice
June 27, 2026 – Present
Management Awareness - Workforce Management & HR Processes & Policies
Atos
June 27, 2026 – Present
Operational Resource Management for Managers (Atos ORM Certified Manager)
Atos
June 27, 2026 – Present
ITIL v3 Service Operation
AXELOS Global Best Practice
June 27, 2026 – Present
ITIL® v3 Foundation Certificate in IT Service Management
AXELOS Global Best Practice
June 27, 2026 – Present
Unify Certified Communication Associate - OpenScape Business
Unify
June 27, 2026 – Present
Unify Certified Communication Professional - OpenScape Business
Unify
June 27, 2026 – Present
Cultural Fit Analysis
The candidate's diverse experience across various companies (NTT DATA, IBM, Atos, Unify, Siemens) and roles (Project Manager, Service Level Manager, Operations Manager, Software QA Tester, Telecommunications Software Engineer) indicates adaptability and a broad understanding of different organizational cultures. The 'IoT Helium Network via Blockchain Enthusiast' role, though freelance, shows initiative and a proactive interest in emerging technologies, which aligns with a culture of innovation often found in blockchain development. However, the primary experience is in IT service management rather than hands-on development, which might require a cultural shift towards a more engineering-focused environment.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills in leadership, team management, process ownership, and stakeholder communication, evidenced by roles such as Project Manager, Service Level Manager, and Incident Manager. These skills are highly transferable to operational aspects of a Blockchain Developer role, particularly in managing project lifecycles, coordinating with teams, and ensuring service reliability for blockchain solutions.