DHANYA GANGESH
Program ManagerAI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Program Manager with 7+ years in digital transformation & data analytics
Program Manager with 5 years of experience across US financial services and enterprise technology, including 2 years of MBA-level training in Business Analytics. Proven track record of leading digital transformation programs, delivering measurable business outcomes, and translating complex business requirements into executable technology roadmaps. Hands-on experience managing cross-functional teams, driving Agile delivery, and communicating strategic recommendations to C-suite and senior leadership. Domain expertise spans digital banking, member experience platforms, enterprise feedback systems, and operational process re-engineering. Strong foundation in data-driven decision-making using SQL, Tableau, and advanced Excel. Currently based in Bengaluru with US banking domain experience and an MBA from a US institution, targeting Program Manager roles in fintech, banking, and financial services GCCs.
Stevens Institute of Technology
Master of Business Administration (MBA) · Analytics
September 1, 2021 – May 1, 2023
Sri Jayachamarajendra College of Engineering (SJCE)
Bachelor of Engineering · Electronics and Communication Engineering
September 1, 2015 – May 1, 2019
Rogue Credit Union
Program Manager II
November 1, 2023 – October 31, 2025
Portland, Oregon, United States
IBM
Project Manager, PMO
January 1, 2019 – June 1, 2021
Bengaluru, Karnataka, India
Member Feedback Management System
January 1, 2024 – June 30, 2024
• Reduced manual processing effort by 40% by leading digital banking initiatives, including migration from SurveyMonkey to Qualtrics, streamlining internal workflows. • Enabled data-driven decision-making by partnering with analytics teams to design dashboards tracking digital usage, NPS, and form performance, providing leadership with ongoing visibility into business outcomes. • Ensured 99%+ system accuracy at release by coordinating cross-functional user acceptance testing (UAT) and validation for major digital and mobile banking launches.
Digital Banking Transformation Program
November 1, 2023 – October 31, 2025
• Owned end-to-end program management for credit union's 3-year digital transformation roadmap, coordinating delivery across 4+ cross-functional teams spanning product, engineering, compliance, and operations. • Achieved 99%+ system accuracy at go-live with zero critical production defects by leading structured UAT cycles across desktop and mobile banking platforms. • Reduced member onboarding processing time by 60% and eliminated paper-based handling by migrating in-branch vendor process to online Formstack solution integrated with core banking system. • Presented quarterly executive dashboards and program review decks to C-suite, managing program status, risks, and strategic trade-offs.
Career Essentials in Project Management
Microsoft and LinkedIn
May 13, 2026 – Present
Cultural Fit Analysis
The candidate's experience across US financial services and enterprise technology, coupled with an MBA in Analytics, indicates a strong cultural fit for data-driven, results-oriented environments. Their involvement in digital transformation programs and focus on member experience aligns well with modern, customer-centric organizational cultures. The diversity of projects, from digital banking transformation to feedback management systems, shows adaptability and a broad skill set. The candidate's background in a global delivery environment (IBM) also suggests an ability to work effectively in diverse teams and geographies.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, communication, and problem-solving skills. Their experience in conflict resolution (resolving 60+ pre-production defects), stakeholder negotiation, and building communication cadences indicates a high operational fit for managing complex programs. The ability to present to C-suite and manage strategic trade-offs highlights executive presence and strategic thinking. Their focus on process improvement and automation suggests a proactive and efficiency-driven mindset.