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Project Manager with 10+ years in Agile Delivery & Digital Transformation
Results-driven Senior IT Project Manager & Agile Delivery Leader with 10+ years of experience managing enterprise-scale digital transformation programs, e-governance platforms, payment integrations, customer experience applications, and Agile product delivery initiatives. Proven expertise in leading cross-functional teams of 18+ members across Development, UI/UX, QA, DevOps, Infrastructure, DBA, and Data teams while delivering high-impact business solutions within complex enterprise environments. Strong expertise in Agile Program Management, Scrum, SAFe Agile, Kanban, Release Governance, Delivery Management, Sprint Execution, Backlog Management, Stakeholder Engagement, Risk Mitigation, Agile Transformation, Cloud Coordination, AI-assisted Delivery Workflows, and Enterprise Delivery Governance.
Sabarmati University
Bachelor of Computer Applications
N/A – June 30, 2016
Govt Boys Sr. Sec. School
12th (CBSE)
N/A – Present
Navyug School
10th (CBSE)
N/A – Present
NextGen Vision Technology Pvt. Ltd.
IT Project Manager
January 1, 2026 – Present
New Delhi, Delhi, India
Genpact India Pvt. Ltd.
Scrum Master
October 1, 2024 – November 1, 2025
New Delhi, Delhi, India
CSC e-Governance Services India Ltd.
Senior Scrum Master / Project Manager
May 1, 2020 – March 1, 2024
New Delhi, Delhi, India
CSC e-Governance Services India Ltd.
Scrum Master
May 1, 2016 – April 1, 2020
New Delhi, Delhi, India
WNS Global Services Pvt. Ltd. & iQor India Pvt. Ltd.
Team Leader
January 1, 2007 – December 31, 2016
New Delhi, Delhi, India
PAN Card Digital Services Platform
June 26, 2026 – Present
Led Agile delivery for citizen onboarding and service management systems supporting large-scale digital operations.
Passport Service Integration
June 26, 2026 – Present
Managed API integration planning, dependency management, and release governance with external government systems.
Citizen Digital Service Portals
June 26, 2026 – Present
Delivered scalable digital service ecosystems with secure payment gateway integrations.
Global E-commerce Digital Transformation
June 26, 2026 – Present
Leading Agile transformation and customer experience modernization initiatives for global enterprise platforms.
AI-assisted Agile Delivery Initiative
June 26, 2026 – Present
Introduced AI-enabled reporting and Agile metrics optimization practices improving visibility and delivery governance.
Professional Scrum Master (PSM I)
Scrum.org
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience spans various industries (e-governance, global e-commerce, beauty brand) and project types (digital services, API integrations, AI-assisted delivery), indicating adaptability and a broad perspective. Their consistent progression from Scrum Master to IT Project Manager, coupled with a PSM I certification, shows a commitment to professional growth and alignment with modern Agile practices. The emphasis on team engagement and collaboration suggests a positive cultural fit for organizations valuing teamwork and continuous improvement.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, collaboration, and communication skills through their experience in managing diverse teams, stakeholder engagement, and executive reporting. Their focus on continuous improvement, promoting healthy work culture, and driving Agile maturity indicates a good operational fit for roles requiring strong people and process management. The experience in pre-sales activities also highlights business acumen.