QA Engineer with 5+ years in manual and automation testing, specializing in telecom domain.
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A dedicated QA Analyst with 4.5+ years of experience in manual and automated testing within the telecom domain. Skilled in test case design and execution, including functional, regression, and sanity testing, with hands-on expertise in Postman, JIRA, Linux, and TAF. Passionate about leveraging modern technologies to solve customer challenges, with a strong ability to deliver results, collaborate effectively, and adapt quickly to new environments and tools.
Samrat Ashok Technological Institute College
B.TECH · Electronics & Communications Engineering
August 1, 2017 – June 30, 2021
Infinite Computer Solutions
Software Engineer
January 1, 2024 – Present
Pune, Maharashtra, India
Tech Mahindra Ltd
Software Engineer
January 1, 2021 – January 1, 2024
Pune, Maharashtra, India
OPENSERVE PO2
December 1, 2024 – Present
Validated end-to-end telecom order management workflows. Designed and executed test cases across multiple business scenarios and performed API validation using Postman to ensure smooth system integration. Worked extensively on Order Management, OrderHub, and UIV systems, and utilized JIRA for defect tracking and test management.
BHARTI TELEMEDIA (AIRTEL)
November 1, 2021 – December 1, 2024
Designed and executed test cases, validated APIs using Postman, and worked with Order Management, OrderHub, and UIV systems while utilizing JIRA for defect tracking. Validated end-to-end B2B and B2C telecom order workflows. Performed risk-based and compliance testing to ensure secure and reliable services. Optimized testing through automation to improve efficiency and coverage. Collaborated with stakeholders to align testing with business needs. Delivered clear test reports, KPIs, and impact analysis to ensure transparency.
FlowOne Test Professional (L1,L2,L3)
Unknown
June 1, 2026 – Present
Kubernetes Service & Care R23 (L1,L2,L3)
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project diversity is focused within the telecom domain, indicating deep specialization rather than broad industry exposure. However, the roles at Infinite Computer Solutions and Tech Mahindra Ltd show consistent engagement in complex, enterprise-level projects. The emphasis on collaboration, stakeholder alignment, and continuous improvement (optimizing testing through automation) aligns well with a results-oriented and team-centric culture. The 'Pat on the Back Award' suggests recognition for positive contributions. The certifications in FlowOne and Kubernetes demonstrate a proactive approach to skill development relevant to modern telecom infrastructure.
Soft Skills & Operational Fit
The candidate demonstrates strong collaboration skills through onsite work with cross-functional teams and conducting KT sessions. Their experience in Agile environments, defect tracking, and stakeholder communication suggests good operational fit. The ability to manage JIRA tickets and customer maintenance requests within SLAs indicates a focus on timely resolution and service quality. The candidate's summary highlights adaptability and a passion for leveraging modern technologies, which are positive indicators for a dynamic QA role.