Christophe Guittet

Most workplace problems don’t start as HR issues. They start as small, unresolved tensions that no one addresses early enough. A missed expectation. A conversation that didn’t happen. A bit of frustration that slowly compounds. By the time it reaches HR, it’s already expensive: • performance issues • team dysfunction • attrition • formal escalation But what if organizations could intervene earlier, before things break? — After 10+ years building enterprise AI products at IBM, I kept seeing the same pattern: We’ve built sophisticated systems to process data, automate workflows, and optimize decisions. But we have almost no infrastructure for managing human friction. And yet, that’s where a huge portion of organizational cost lives. — That’s what I’m working on. I’m building AI that helps surface, structure, and resolve conflict earlier, when it’s still manageable. Not replacing human judgment. But supporting better conversations, better framing, and better outcomes. The goal isn’t just conflict resolution. It’s making organizations more aligned, more resilient, and more effective, by addressing issues before they escalate. — Why me: • 10+ years in AI product leadership at IBM (NLP, search, generative AI) • Led a $100M+ product portfolio used by large enterprises • Worked at the intersection of systems, information, and human interaction • Formal training in conflict resolution (Cornell) — If you’re an HR or People leader thinking about: • reducing escalation and employee relations cases • supporting managers in difficult situations earlier • improving team dynamics at scale I’d value exchanging perspectives. And if you're a builder or investor interested in this space, feel free to reach out.