Conversational AI at Accenture Song
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Assessing your cultural and operational fit
Chris is a product lead with a diverse background delivering digital transformation and innovation. He is a strong communicator and collaborator. Having held roles in project management, experience design and product management, he is skilled in balancing priorities from various stakeholders to help teams find consensus and realise value. Chris is passionate about combining cutting-edge technology with human-centred design to find innovative solutions to problems and create products that people love.
University of St Andrews
BSc (Hons), Geological and Earth Sciences/Geosciences
January 1, 2007 – January 1, 2011
Accenture Song
Conversational AI Product Manager
May 1, 2024 – Present
Accenture
Product Owner/Experience Lead
May 1, 2022 – May 1, 2024
Accenture
Manager, Conversational AI and Voice UX
December 1, 2018 – May 1, 2024
Accenture
Consultant, Emerging Technology & Artificial Intelligence
April 1, 2016 – November 1, 2018
Accenture
Technology Consultant
April 1, 2015 – April 1, 2016
Barclays
Project Manager - Digital & Mobile Banking
September 1, 2013 – April 1, 2015
Knutsford
Barclays Corporate Banking
Junior Project Manager
September 1, 2012 – September 1, 2013
Knutsford, Cheshire
Pragmatic marketing certification
Pragmatic Institute
June 24, 2026 – Present
Certified Conversation Designer
Conversational Academy
June 24, 2026 – Present
Cultural Fit Analysis
The candidate has a long tenure at Accenture, indicating stability and adaptability within a large consulting environment. Their experience spans various aspects of AI and product management, suggesting a broad understanding of technology and business needs. The project diversity, including a government-funded initiative, shows an ability to work across different sectors and with varied stakeholders. The continuous focus on Conversational AI aligns well with the target role, indicating a strong cultural fit for an organization focused on this domain.
Soft Skills & Operational Fit
The candidate's experience descriptions, though brief, suggest strong communication skills, particularly in client-facing and project leadership roles. The focus on 'Experience Lead' and 'Voice UX' implies an understanding of user-centric design and operational delivery in complex environments. However, without specific examples or detailed project outcomes, a deeper assessment of soft skills like negotiation, conflict resolution, or strategic thinking is limited.