Chetan Seth
CTOAI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
CTO @ Autochek Africa | Data Science, IT Consulting
With over 18 years of experience in IT, I am currently the CTO of Autochek Africa, a leading B2C SaaS platform that provides solutions for the automotive and fintech markets. I lead the development and delivery of cutting-edge products that cater to over 1 million users across Africa, leveraging data science and machine learning to create value and enhance customer experience. My core competencies include product development, customer relationship management, consulting, and outsourced solutions. I have successfully designed and led IT transformations for multiple organisations, achieving first-mover advantage, efficiency, scalability, and profitability. I have also obtained credentials in ISO quality management, Six Sigma, and Agile Scrum, which enable me to deliver projects on time, on function, and on budget. My mission is to inspire teams to be top performers, challenge the status quo, and drive product innovation and growth in the automotive and fintech space.
The University of Chicago Booth School of Business
Data Science and Machine Learning, Data Science
January 1, 2018 – January 1, 2019
Bureau Veritas
ISO Lead Auditor 9001:2008
January 1, 2009 – January 1, 2009
HP
Six Sigma Black Belt
January 1, 2007 – January 1, 2007
Motorola Six Sigma Institute
Six Sigma Green Belt
January 1, 2005 – January 1, 2005
Amity University
GDBA, Marketing
January 1, 1999 – January 1, 2002
Simplilearn Alumni
Agile Scrum Master
N/A – Present
Autochek Africa
CTO
September 1, 2020 – Present
Lagos State, Nigeria
CARS45
Director Of Technology
October 1, 2019 – August 1, 2020
Lagos
Thot AI
Information Technology Consultant
January 1, 2018 – Present
Bengaluru, Karnataka, India
Esoko
CTO
January 1, 2014 – August 1, 2017
Nairobi
Fidelity Bank Ghana
Head Business Optimization
December 1, 2011 – December 1, 2013
Ghana
3i Infotech
Program Manager - Shared Service Centre
February 1, 2009 – November 1, 2011
Nigeria
Hewlett Packard Enterprise
Operations Excellence Lead
January 1, 2007 – January 1, 2009
Bangaon, West Bengal, India
Core BPO
Manager Quality
October 1, 2003 – January 1, 2007
iGATE Global Solutions
Quality Analyst
March 1, 2003 – October 1, 2003
Flexcube Stabilization and New modules Implementation and Integration
April 1, 2013 – December 1, 2013
Integration of Flexcube with Newgen BPM - Bank was deploying the newgen's BPM to automate the customer/account opening processes.We were responsible for integration of the flexcube and newgen's BPM. Integration was started with account and customer opening and then extended to all other modules. Product Rationalization - FBL has opened huge list of products for each modules. Study of all the products across the modules to consolidate as much as possible to reduce the count. Interest and charges,Account Class and Charges and Commission modules was in major focus to stop the revenue leakage. New Modules Implementation - Fund Transfer, EMS STP , Swift GIS for local high value transfers,Payment and collection for ACH normal and Express,Clearing module for instrument based clearing,Nostro Reconciliation has been implemented. Messaging has been configured for all others modules. High Availability - Entire environment has been clustered. Stand-by db was created.
CIF (Global) - Customer Information File
November 1, 2012 – Present
Customer Information & Risk Profiles in most organizations, specially banks is scattered in Core Banking, CRM, Treasury, AML and other system. We have conceptualized a Global CIF not just for Customer & Risk Profile, but to leverage the information by "dashboard and widgets" to manage operational challenges in a bank and the KPIs are: 1. KYC and Customer Data Quality 2. Zero Balance & -ve Balance Account Monitoring 3. Dormant Account Monitoring 4. Loan Collection & Reminder 5. Corporate Limits 6. Subscription Management 7. Fee Income Monitoring 8. Customer Authentication for both IB & Non IB Customer - Specially for Call Center
Cash Management Platform for Cash Collection
October 1, 2012 – Present
Development and deployment of a Cash Management/Collections platform for cash/deposit mobilization. Key capabilities include With or Without Teller Implant ability to deliver Cash In/Cash Out, eTopup and Bill Payment Services for Corporates, Parastatals, Government Institutions, Schools/Universities, NBFI and others on any device like (a) POS (b) Tablet (c) Desktop/Netbooks over 3G/GPRS with customized product mapping and receipt printing.
Centralization of Retail & Corporate Operations - Image based Workflow Engine (NewGen)
October 1, 2012 – Present
While most retail and corporate processes are centralized already, they are manual and prone to errors, low efficiency and lack service level management. In FBL, we have standardized on NewGen as the workflow engine and are approaching the Centralization using NewGen's workflow engine for Image based processing. Phase 1 - Covers (a) Account Opening and Tablet based account opening for FSA (Fidelity Sales Ambassadors) to provide an operational instant account with Welcome Kit (b) Consumer Loan Origination and Tablet based Loan Origination for FSA (c) Automation and efficiency improvement on Check Clearing (d) SWIFT inward & Outward - Local and foreign currency. Phase 2 - Covers (a) Fixed Deposits (b) Salary Processing (c) Standing Instructions (inward & outward) and (d) Treasury Bills (issuance and re-discounting Phase 3 - Covers (a) Trade Operations (b) Treasury Operations (c) Corporate Loan Origination using Financial Analysis and Score Cards (d) Asset Finance and (e) Mortgage Loan Origination
Internet Banking for Consumer Banking & Corporate Banking
October 1, 2012 – Present
While the core objective is multi channel, 360 degree view, we wanted to create a new "Usability Impact" incorporating inspiration from Bank 3.0 and Web 2.0 concepts and hence pulled together a world class team which is delivering Phase 1 - Internet Banking for Consumer and Phase 2 - Internet Banking for Corporates. It is envisaged to deliver over 70+ services and initiate cardless transactions as well. The outcome is to never give the opportunity for the customer to come to a branch except to collect cash or seek financial advise.
Statement Archive Engine & eStatements
October 1, 2012 – Present
To reduce the stress on Core Banking platform and to make available Statement Archive for CASA (Current Account Savings Account) as well as Loan Statements, the Statement Archive Engine was conceptualized. This has been further extended to create "World Class Statement Templates" which incorporates room for advertising, QR Code for security, making eStatements available on demand from any channel, exportable to PDF, XLS, manage and deliver based on subscriptions and to avail statement printing outsourcing to a third party
USSD Based Mobile Banking
October 1, 2012 – Present
While the world is moving into iPhone/iPad Apps for mobile, from the contextualization required for Ghana, we believe USSD based mobile banking is the first step before we move into an app based Mobile Banking. Any java/GPRS/SMS based Mobile Banking have failed in this market. At FBL we have pushed the comfort zone and are planning to deliver close to 20+ services on Mobile Banking including Fund Transfer as well as initiation of FT over Cardless.
Multi Channel Multi Payment Architecture for Banking & ESB Enterprise Service Bus
September 1, 2012 – Present
1. Maintains SINGLE WINDOW (ensure channels are ALWAYS ON) 2. Flexcube Core banking OFFLINE Balances (during EOD/BOD & downtime) 3. Alert management – SMS & Email across all channels 4. Setup all “Channel Interactions Fees” for Revenue Assurance (Except Branch Transaction Fees, COT & Interests) 5. Integration – Messaging, translations, security, message response etc 6. Integrates all payment systems – Money Transfer and SWIFT/ACH 7. Integrates all Channels (ATM, POS, IB, MB) 8. Integrates – Bill Payment Service Providers – Transflow, DSTV etc.. 9. Integrates – Mobile TopUp/Money providers
Call Centre & Unified Communications - Avaya
August 1, 2012 – May 1, 2013
While exploring the upgrade options to the current PABX across head office and branches, the need for a unified communication platform that is robust and cost effective and extensible to the Call Center was the need of the hour and we chose Avaya Aura for Unified Communications and Contact Centre with Social Media capabilities. Avaya Aura delivers a radically different approach to enterprise communications, transforming traditional, single purpose solutions for voice, video, e-mail and instant messaging into a true multimedia, multimodal architecture: • Simplifying collaboration • Delivering cost savings and a smart, evolutionary path for existing communications • Integrating communications into critical business processes
Agency Banking & Fast "SMART" Account Opening
June 1, 2012 – April 1, 2013
Deploy a platform to (a) Acquire and manage Banking Correspondent Agents enabled by a POS device and (b) Acquire Fast "SMART" accounts with limited KYC through SMART Field Fidelity Sales Ambassadors to acquire customers and deliver banking services (Cash In/Out, Bill Paymemt, Mobile eTopup) to the unbanked and service retail customers at these agent "SMART Points". Objective is to enable mass account acquisition and deliver an operational bank account within 15 minutes of customer interaction on the field with a valid Debit Card
AML & Sanctions Screening
May 1, 2012 – June 1, 2013
1. Inward & Outward SWIFT Automated Sanction Screening 2. Dynamic Automated Risk Scoring – Based on Customer Profile and Transaction History 3. Daily Data Feeds from multiple Back office Application Automated via e-Connect Gateway 4. 400 + Rules implemented based on Vertical Segment of the Customer 5. WorldCheck based PEP & Sanction Screening 6. Integrated with Workflow for Sanction Screening at each Customer Touch point (Account Opening, Payments, Trade Finance etc.) 7. Fraud Detection via GL & Suspense Account Screenings
Centralization and Optimization Project
January 1, 2010 – October 1, 2012
Centralization and Optimization of Identified back office processes in Skye Bank.
Cultural Fit Analysis
The candidate's diverse project portfolio, spanning financial services, m-commerce, and enterprise solutions, indicates adaptability and a broad understanding of different business contexts. Their experience in multiple CTO roles and leading teams in various locations (e.g., Nairobi, India) suggests an ability to thrive in dynamic and potentially multicultural environments. The focus on innovation (e.g., 'Usability Impact' in Internet Banking, USSD Mobile Banking for specific market needs) and process improvement aligns with a culture that values continuous improvement and strategic growth. The breadth of their experience, from hands-on project management to high-level strategic planning, suggests a versatile individual who can contribute at various levels within an organization.
Soft Skills & Operational Fit
The candidate's experience in leading diverse teams, managing complex projects, and driving business optimization initiatives suggests strong leadership, strategic thinking, and problem-solving skills. Their background in process improvement methodologies (Six Sigma, ISO) indicates an operational mindset focused on efficiency and quality. The descriptions of their projects, particularly those involving customer experience and operational challenges in banking, demonstrate a practical, results-oriented approach. The target role of CTO aligns well with their career progression and demonstrated capabilities in technology strategy and execution.