Ashish Grover

I will be advising the CIO, technology leadership, and executive team at Falabella as they continue their digital transformation journey. My focus is on AI—helping leaders navigate the next era where AI will fundamentally reshape every role, process, and operating model, and redefine the core of how businesses create value. I recently served as the Chief Information Officer (CIO) for the Falabella Group, overseeing strategic technology and operational matters across our diverse technology ecosystem. This encompasses Ecommerce, Marketplace, Logistics, Data Science, Banking, Infrastructure, and Security. In my capacity, I play a pivotal role in driving the transformation and expansion of our ecosystem, spanning seven countries in Latin America. Over the past two decades, my leadership has been instrumental in spearheading significant technology transformations, with a particular emphasis on developing robust digital retail platforms. Throughout my career, I have navigated diverse geographical landscapes, including South America, the USA, India, Japan, Thailand, and more. This global exposure has shaped my steadfast belief in the transformative power of 'digital' as a great equalizer, fostering innovation and disrupting industries. Prior to joining Falabella, I contributed to the success of Target and Reliance, where I led the launch of various digital retail initiatives. At Reliance, I played a pivotal role in building and launching platforms such as AJIO and Jiomart, contributing to the groundbreaking Jio revolution in the Indian market. My tenure at Target provided valuable insights into digital transformation, emphasizing platform thinking to create a unique competitive edge against digital-native players. Earlier in my career, experiences at GE and American Express enriched my perspective, fostering a global outlook and instilling an appreciation for diversity