Data Analyst with 2+ years in Operations Analytics & Data-Driven Decision-Making.
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Results-driven Business Analyst with 2+ years of experience in operations analytics, process improvement, and data-driven decision-making across healthcare and digital platforms. Proficient in requirements gathering, stakeholder management, SQL, Python, Power BI, and Advanced Excel; adept at translating complex business requirements into actionable insights and scalable solutions. Reduced data processing time by 40% and improved diagnostic kit utilization by up to 21 percentage points through end-to-end workflow optimization and reporting automation across 250+ instruments.
Symbiosis International University, Pune
MBA · Hospital and Healthcare Management
August 1, 2021 – June 30, 2023
Triveni Institute of Dental Science Hospital and Research Centre, Bilaspur
Bachelor of Dental Surgery (BDS)
August 1, 2014 – June 30, 2021
PyraMed Telemedicine
Operations Manager
August 1, 2025 – October 1, 2025
Mumbai, Maharashtra, India
Metropolis Healthcare Ltd.
Assistant Manager – Process Excellence
July 1, 2023 – July 1, 2025
Mumbai, Maharashtra, India
Medanta Superspecialty Hospital
Operations Intern
July 1, 2022 – September 1, 2022
Indore, Madhya Pradesh, India
PhonePe Digital Payments Analysis
May 1, 2026 – May 31, 2026
Applied exploratory data analysis (EDA) and root cause analysis (RCA) to uncover transaction patterns, regional performance gaps, and user behavior insights across states and quarters. Calculated Average Transaction Value (ATV) and conducted district-level demographic analysis to enable market expansion strategies and digital adoption planning.
View ProjectE-Commerce Business Data Analysis
February 1, 2026 – February 28, 2026
Used SQL to extract insights on high-value customer segments, sales trends, and revenue drivers – supporting pricing strategy and inventory decisions. Delivered ad hoc analysis and analytics-driven recommendations that improved commercial outcomes through query optimization and data aggregation.
View ProjectIndia CPI Inflation Analysis
December 1, 2025 – December 31, 2025
Analyzed 6 years (2017-2023) of CPI data using Advanced Excel (INDEX, MATCH, imputation), identifying Food (40-45%) as the highest contributing inflation category through trend analysis. Built interactive dashboards for data visualization and cross-functional reporting, evaluating YoY and MoM trends with peak inflation (6-7%) observed in 2022. Evaluated the impact of COVID-19 on inflation patterns, generating reports to support strategic planning and decision support.
View ProjectAutomated Monitoring Tool (AMT)
January 1, 2024 – December 31, 2025
Delivered a 40% reduction in manual data processing time by automating workflows and ETL pipelines across 250+ diagnostic instruments, enabling real-time operational visibility. Built executive-facing KPI dashboards integrating data validation and data governance frameworks, accelerating reporting cycles and supporting data-driven decision-making. Implemented structured reporting automation that standardized MIS outputs and eliminated manual errors across multi-site operations.
Diagnostic Kit Utilization (KUI) Optimization
January 1, 2024 – December 31, 2025
Increased kit utilization from 71% to 87% (RRL Labs) and 69% to 90% (Core Labs) through demand forecasting, capacity planning, and workflow optimization. Identified underutilization drivers using structured gap analysis and pattern recognition, delivering actionable recommendations for inventory management and resource planning. Collaborated with business stakeholders to implement evidence-based process improvement measures and monitor KPIs against SLA targets.
Introduction to Data Analytics & Advanced Excel
Coding Ninjas
January 1, 2025 – Present
Data Visualisation with Power BI
Coding Ninjas
January 1, 2025 – Present
SQL for Data Analysis
Coding Ninjas
January 1, 2025 – Present
Cultural Fit Analysis
The candidate's background in healthcare operations combined with an MBA in Hospital and Healthcare Management provides a unique perspective, especially valuable in data analysis roles within the healthcare sector or organizations requiring strong operational process understanding. The diversity of projects, from digital payments to e-commerce and CPI inflation analysis, shows adaptability and a broad interest in applying data analysis across different domains. The focus on process improvement, efficiency gains, and data-driven decision-making aligns well with a results-oriented culture.
Soft Skills & Operational Fit
The candidate demonstrates strong operational acumen, evidenced by leading process excellence initiatives, optimizing workflows, and implementing SOP standardization. Their experience in stakeholder communication, cross-functional collaboration, and delivering actionable recommendations indicates a good fit for roles requiring both analytical depth and interpersonal skills. The ability to manage end-to-end business operations and ensure data governance with zero supervision highlights a proactive and responsible work attitude.