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Helping IT Operations to maximise value of digital assets and best practices | Head of Transformation and Industrialisation Office | Capgemini Cloud Infrastructure Services
I lead the global adoption and integration of industrial assets—platforms, best practices, and upskilling programs—across delivery engagements. As a transformation leader with more than 25 years of experience across IT consulting, program management and transformation activities, I specialize in driving industrial-scale change across global organizations. Currently heading the Transformation & Industrialization Office (TIO) at Capgemini’s Cloud Infrastructure Services (CIS). My journey spans founding and running my own consultancy, leading end user and automation programs in various companies, and shaping global end-user services and platform standardisation at Capgemini. I bring a unique blend of strategic vision and operational rigor, having delivered initiatives such as chatbot-enabled service desks, major service transitions and platform standardization. I thrive at the intersection of innovation and execution—building communities of practice, aligning global stakeholders, and translating complex transformation goals into measurable outcomes. Whether it’s scaling AI-driven support models or embedding industrial KPIs across regions, I’m passionate about making transformation tangible, sustainable, and human-centric. Let’s connect if you’re exploring how to scale digital operations, industrialize service delivery, or learn about Capgemini Cloud Infrastructure industrial assets!
EM Strasbourg Business School
Master en administration des affaires, Business Administration
January 1, 1996 – January 1, 1998
Sciences Po Strasbourg
Economics & Finance
January 1, 1992 – January 1, 1996
Capgemini
Head of Transformation and Industrialisation Office, Cloud Infrastructure Services
June 1, 2024 – Present
Capgemini
Head of Cyber operations standardisation and automation
March 1, 2023 – June 1, 2024
Capgemini
Global End User Services practice Director
November 1, 2019 – February 1, 2023
Vodafone
Business Transformation Manager
November 1, 2017 – September 1, 2018
Vodafone
Artificial intelligence and cognitive programme manager
February 1, 2016 – October 1, 2019
Vodafone
Transitions Programme Manager
May 1, 2014 – August 1, 2016
Steria
Product Manager - Cloud Computing and Security services
September 1, 2011 – December 1, 2013
Paris
Alcatel-Lucent
Program Manager and ITSM specialist
May 1, 2000 – August 1, 2011
Greater Strasbourg Metropolitan Area
Alterest
Managing Director - Interim & Program Manager, Cloud, ITSM, security
August 1, 1995 – October 1, 2019
Paris
Knowledge Badge - Data Ingestion with Lakeflow Connect
Databricks
June 24, 2026 – Present
ITIL v4 Foundation
PeopleCert
June 24, 2026 – Present
IoT (Internet of Things) Wireless & Cloud Computing Emerging Technologies
Coursera
June 24, 2026 – Present
Knowledge Badge - Get Started with SQL Analytics and BI on Databricks
Databricks
June 24, 2026 – Present
Knowledge Badge - Get Started with Data Governance on Databricks
Databricks
June 24, 2026 – Present
Academy Accreditation - Generative AI Fundamentals
Databricks
June 24, 2026 – Present
Academy Accreditation - Databricks Fundamentals
Databricks
June 24, 2026 – Present
Prince2 Practitioner
APMG International
June 24, 2026 – Present
ITIL Foundation v3 - IT Infrastructure Library
EXIN
June 24, 2026 – Present
Knowledge Badge - Get Started with Lakehouse Architecture on Databricks
Databricks
June 24, 2026 – Present
ITIL Foundation v2 - IT Infrastructure Library
EXIN
June 24, 2026 – Present
PMP - Project Management Professional
Project Management Institute
June 24, 2026 – Present
Cultural Fit Analysis
The candidate's extensive experience across large multinational corporations (Capgemini, Vodafone, Alcatel-Lucent) suggests adaptability to structured environments and complex organizational cultures. Their background in driving transformation and standardization aligns with a culture that values continuous improvement and operational excellence. The diverse project portfolio, from IT service desks to AI programs and cyber operations, indicates a broad interest in technology and business challenges. However, the focus on management and business administration education, coupled with a lack of specific security engineering projects, might indicate a cultural fit more aligned with strategic oversight rather than deep technical implementation in a security engineering role.
Soft Skills & Operational Fit
The candidate demonstrates strong program management, leadership, and transformation skills, essential for driving strategic security initiatives. Their experience in standardizing cyber operations suggests an operational mindset focused on efficiency and process improvement. The long tenure at companies like Alcatel-Lucent, Vodafone, and Capgemini indicates stability and the ability to manage complex, long-term projects. However, the resume primarily highlights management and transformation roles rather than hands-on technical security engineering, which might require a different operational fit.