Senior Analyst with 4+ years in Business Intelligence & Process Automation
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Application Development Senior Analyst with 5+ years of experience in Business Intelligence, Data Analytics, and Process Automation. Expertise in Power BI, SQL, Python, Power Apps, Power Automate, and VBA, delivering end-to-end solutions from requirement gathering to deployment. Proven track record in automating reporting pipelines, building scalable dashboards, and optimizing data processes, improving efficiency and decision-making.
Shri Ram Institute of Technology, Jabalpur (Madhya Pradesh)
Bachelor of Technology · Electrical Engineering
July 1, 2017 – July 1, 2021
Accenture Solutions Private Limited
Application Development Senior Analyst
July 1, 2025 – Present
Indore, Madhya Pradesh, India
Accenture Solutions Private Limited
Application Development Analyst
June 1, 2023 – June 1, 2025
Indore, Madhya Pradesh, India
Accenture Solutions Private Limited
Associate Software Engineer
August 1, 2021 – May 1, 2023
Indore, Madhya Pradesh, India
Service Management Analytics Platform
August 1, 2021 – June 1, 2026
Developed a centralized Service Management Analytics Platform to provide real-time visibility into Incident, Change, and Service Request operations. Automated data extraction from ServiceNow and multiple Excel-based sources using Python scripts and SQL-based ETL processes. Designed Power BI dashboards to monitor SLA compliance, ticket aging, backlog trends, resolution performance, and assignment group productivity. Implemented Power Automate workflows for automated report distribution, stakeholder notifications, and escalation alerts. The solution significantly improved operational visibility, reduced manual reporting effort, and enabled data-driven decision-making for service delivery managers.
Reporting & Automation Framework
August 1, 2021 – June 1, 2026
Developed an enterprise reporting automation framework to automate the generation of operational, governance, and management reports. Automated data extraction from Excel workbooks, SharePoint repositories, and operational systems using Python scripts and VBA macros. Built SQL-based staging and transformation processes to standardize and consolidate reporting datasets. Designed Power BI dashboards for executive reporting, KPI tracking, resource utilization analysis, and service performance monitoring. Integrated Power Automate to schedule report refreshes, distribute reports, and notify stakeholders. The solution reduced report preparation time from several hours to minutes while improving accuracy and consistency.
Employee Access & Service Request Portal
August 1, 2021 – June 1, 2026
Designed and developed a low-code Employee Access and Service Request Portal using Power Apps to streamline user onboarding, application access requests, and operational service requests. Integrated SharePoint and SQL Server as backend repositories for request management and audit tracking. Built automated approval workflows using Power Automate, including multi-level approvals, notifications, reminders, and status updates. The solution replaced manual email-based processes and improved transparency across business and support teams.
Microsoft Certified: Power Platform Fundamentals
Microsoft
June 1, 2026 – Present
Microsoft Certified: Azure Fundamentals
Microsoft
June 1, 2026 – Present
Microsoft Certified: Power BI Data Analyst Associate
Microsoft
June 1, 2026 – Present
Microsoft Certified: Power Platform Developer Associate
Microsoft
June 1, 2026 – Present
Cultural Fit Analysis
The candidate has extensive experience within a single large consulting firm (Accenture) across various roles, indicating stability and growth within a structured environment. The projects demonstrate a focus on business intelligence, data analytics, and process automation, which aligns well with roles requiring data-driven decision-making and efficiency improvements. The breadth of skills within the Microsoft ecosystem and Python suggests adaptability and a continuous learning mindset, which are positive indicators for cultural fit in a dynamic technical environment. However, the lack of diverse industry experience outside of Accenture might be a point to explore for broader adaptability.
Soft Skills & Operational Fit
The candidate's resume highlights leadership in solution delivery, problem-solving through automation, and a focus on improving operational efficiency. These indicate strong operational fit and a proactive approach to challenges. The quantifiable achievements (e.g., 'improving reporting turnaround by ~30%', 'reducing manual tracking effort by ~35%') suggest a results-oriented mindset.