QA Engineer with 4+ years in Salesforce & Automation Testing
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A skilled and detail-oriented Software Quality Engineer with 4+ years of hands-on experience in software testing and quality assurance. Proficient in writing, implementing, and executing test plans, as well as identifying and documenting defects. Dedicated to ensuring the reliability, functionality, and usability of software products. Seeking a challenging role in a dynamic organization where I can contribute to the development of high-quality software solutions while continuing to expand my skills and knowledge in the field of software testing and quality assurance.
RTMNU UNIVERSITY
Bachelor of Engineering · Electronics Engineering
January 1, 2016 – January 1, 2021
Infosys Ltd.
Software Quality Engineer
October 1, 2021 – Present
India
Ulta Beauty
February 1, 2024 – Present
Ulta Beauty is a leading e-commerce beauty platform offering a wide range of cosmetic and self-care products. Ulta Beauty's mobile app is a leading e-commerce and retail beauty platform that offers users a personalized and immersive shopping experience. My Primary Roles and Responsibilities are - Designed and developed automation scripts using Appium (Java+ Cucumber). Performed functional, regression, and UI testing for mobile apps. Collaborated with developers to clarify requirements and resolve issues. Integrated automation in Jenkins for continuous testing and reporting. Managed version control using Git repositories. Logged, traced, and verified defects in Jira, Azure DevOps and ALM, collaborating with cross-functional teams to resolve issues and participated in daily scrum meetings. Created and managed test cases, traceability matrices, and defect reports aligned with Salesforce functionality and release cycles. Performed end-to-end testing across interconnected systems including Salesforce, CPQ, Siebel, Netcracker, ARM, OMP, Scriptura, and Kenan. Involved in Salesforce Integration Testing where request and response of Integration is validated as per requirement. Participated in Salesforce UAT sessions and regression cycles to validate new features and release readiness. Engaged in requirement analysis sessions, sprint planning, and daily stand-ups for seamless QA integration in the SDLC. Executed functional and regression testing for Loan processing journey in the Banking domain. Contributed to a high-impact Salesforce delivery in the banking domain, ensuring zero critical issues post-deployment. Used BDD Cucumber framework for writing functional test cases to support agile delivery and behavior-driven testing. Conducted API testing using REST Assured to validate Salesforce-integrated services and data flows.
Colt Technology Services
August 1, 2023 – January 1, 2024
Colt Technology Services Group Limited (formerly COLT Telecom Group S.A.) is a multinational telecommunications company headquartered in London, United Kingdom. Colt Technology Services is a global digital infrastructure company providing network, voice, data center, and managed cloud services to businesses. Colt Technology Services utilizes a range of technologies, including SD-WAN, Ethernet, optical networking, and cloud-based services.
Westpac
January 1, 2022 – July 1, 2023
Westpac Bank is an Australian multinational banking and financial services company headquartered at Westpac Place in Sydney. Westpac has various products like Finance and Insurance, Consumer Banking, Corporate Banking, Investment Banking, Investment Management, Global Wealth Management, Private Equity, Mortgages, Credit Cards. Bank issues different products to their customers. Projects deals with how products are distributed to customers. It will design & distribute products to align with the needs of customer, ensuring they will not be recommended products that are not intended for them. A wrong product should not be offer to a customer. Decision of right or wrong product is taken on the basis of color code displayed on the front-end dashboard. This dashboard in backend work on the basis of logic developed, tested for the respective products.
Salesforce AI Associate
Salesforce
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project experience spans diverse domains including Banking, Telecommunications, and E-commerce, indicating adaptability and a broad understanding of different business contexts. Their involvement in projects requiring end-to-end testing across multiple integrated systems suggests a collaborative and holistic approach to quality assurance. The focus on Salesforce in multiple projects and a Salesforce AI Associate certification shows a commitment to specialized skills relevant to modern enterprise applications. This diversity and specialization align well with organizations seeking versatile yet focused QA professionals.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit for a QA Engineer role, with a clear focus on structured testing methodologies (SDLC, STLC, Bug Life Cycle) and practical experience in defect management and test automation. Their collaboration with developers and participation in agile ceremonies (scrum, sprint planning) indicate good teamwork and communication skills within a development lifecycle. The candidate's interest in exploring new tools and staying updated suggests a proactive and continuous learning mindset.