Business Analyst Lead with 8+ years in BFSI, Lending, Payments and E-Commerce domains
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Senior Business Analyst with 8+ years of total IT experience (4+ years in dedicated BA roles) across BFSI, Lending, E-Commerce, Telecom, and Payments domains. Proven track record of translating complex stakeholder needs into actionable BRDs, FRDs, User Stories, and process models that drive on-time, on-scope delivery. Experienced in Agile (Scrum) and Waterfall SDLCs; adept at facilitating cross-functional teams, managing backlogs in JIRA, and governing requirements end-to-end. Practitioner of AI-assisted documentation and analysis workflows for productivity and consistency gains.
Atharva School of Business, Mumbai
MBA · Finance
August 1, 2008 – June 30, 2010
Nagindas Khandwala College, University of Mumbai
BMS · Finance
August 1, 2004 – June 30, 2007
Freelance
Senior Business Analyst
May 1, 2025 – Present
Mumbai, Maharashtra, India
Sciens Technologies
Senior Business Analyst
January 1, 2025 – April 1, 2025
Mumbai, Maharashtra, India
Neo Soft Technologies
Senior Business Analyst
July 1, 2023 – May 1, 2024
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Cygnet Infotech Pvt. Ltd.
Business Analyst
March 1, 2022 – July 1, 2023
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Tata Consultancy Services Pvt. Ltd.
Business Analyst
January 1, 2018 – March 1, 2022
Mumbai, Maharashtra, India
Tata Consultancy Services Pvt. Ltd.
Manual Tester
December 1, 2015 – January 1, 2018
Mumbai, Maharashtra, India
Business Analysis Foundation Certificate
Unknown
June 1, 2026 – Present
Business Analyst Master Programme
Unknown
June 1, 2026 – Present
Project Management Essentials
Unknown
June 1, 2026 – Present
Tableau Desktop Specialist
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's diverse project experience across various domains (Fintech, SaaS, BFSI, E-Commerce, Telecom) and client types (Private Bank, MNC Groups) indicates adaptability and a broad understanding of different business contexts. Their continuous learning (certifications, AI tool adoption) and explicit mention of a career break for upskilling align well with a culture that values growth and proactive development. The progression from Manual Tester to Senior Business Analyst at TCS also shows dedication and career ambition. The freelance experience further highlights an entrepreneurial spirit and ability to manage multiple client engagements.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills crucial for a Business Analyst Lead role, including stakeholder management, cross-functional collaboration, critical thinking, conflict resolution, and leadership. Their experience in facilitating numerous Agile ceremonies and elicitation sessions, coupled with managing change requests and UAT, indicates excellent operational fit for driving project success and team efficiency. The career break taken for upskilling and personal development also suggests a proactive and growth-oriented mindset.